Question about Toshiba SD-3980 DVD Player

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Incorrect disc and bAd

Just thought i would include my common problem to the mix. Hadn't watched a dvd for a while (worked perfectly last time). I settled in for a movie last night and got the "incorrect disc" and "bAd" messages. I blamed my kids.... oh well. I don't believe the discs were dirty (i tried both the questionable dvd i rented from library, and a brand new one which had only been played once). The library dvd played perfectly on my computer. Hence i fault the dvd player. I am trying an unplug/plug back in solution in an attempt to reset any computer error message. I'll report back under solutions if this does any good.

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  • jtdd Nov 19, 2007

    I also was playing a disc. when it suddenly stopped I pressed menu and skip and maybe some other buttons and now every disc I put in the dvd says incorrect disc.



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I have the same problem, reads bad, won't play, took the top of a blow on it, alot, hoping dust would come off the lens, it did. Works now, also ran a disc cleaner in to after.

Have another dvd palyer, never had that problem, Philips.

Posted on Jan 09, 2008

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My problem was :
a. no display on led panel
b. manual power on button works with remote but not physically pushing the button

a.remove the top cover
b.plug in and power on
b.push the drive head forward.
c. turn on/off
display panel comes on and manual on/off button now works.


Posted on Apr 08, 2008


I took mine all apart and got the darn DVD out of it, and fixed my problem. Never by this one again!

Posted on Dec 22, 2007

Thanks, that worked!

Posted on Nov 26, 2007

After having this problem Incorrect disc and bAd in my Toshibha DVD Video Player SD-3980 after my father was playing with the skip forward and back and ended up messing up and jamming the lens in the DVD player. My only option since I work with computers and new that lens jamming happens, what I did was unplugged it, opened the top, moved the lens chip forward until it clicked in place and then put it back together and I worked. So if you have this problem all you have to do is open it and readjust the lens

Posted on Nov 02, 2007

I gently hit the bottom of the dvd player and it did the trick.

Posted on May 20, 2007

I have tried cleaning the lens and all so the age old solution of plugging and unpluggin the system. Neither of them works. I have also read on many other forums that Toshibha has this problem. This is a piece of junk.

Posted on Apr 15, 2007

1>The DVD may have specific regions so use correct disks 2>Lense may need cleaning or adjusting

Posted on Feb 27, 2007

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Posted on Jan 02, 2017

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