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Turn off and unplug the laptop, some where on the bottom of the laptop will be a single screw, about 5 inches from the DVD drive edge of the laptop, remove it, it may be a long. Once that is removed, open the drive's tray, using a paperclip (stick it into the "very small hole" in the front DVD drive draw, and press it in slowly...) the door/draw will open. Grab the door/draw and slowly pull out, IF it doesn't come out, you may have removed the wrong screw... try again.
With most desktop computer optical drive's there is a tiny hole located right under the optical drive tray. (The tray the disk is inserted in) A paper clip is straightened out, then inserted into the hole. This is a manual override, and will open the tray.
There are some desktop computer optical drives, that the computer case has a door that flips down, then the optical drive tray comes out. The door must be eased down far enough to see if the optical drive has the small hole.
With a laptop computer the optical drive is removed from the laptop.
Generally there is one small Philips head screw that is removed from the bottom side of the laptop, then the optical drive tray is opened with the paper clip, and the optical drive is then removed by using the tray as a handle. The optical drive is then pulled straight out.
Once out the top cover is removed for access to the disk.
If this information is not what you seek, or you would like it explained, please post in a Comment, and we'll work together on finding a solution.
Check and make sure a disk is not stuck in the disk drive. If a disk is not stuck try closing the door and hold the door close, shut down the computer. Start the computer and hold the the door while the computer reboots. Hope this fixes it. firstname.lastname@example.org..
Normally it would show up in "my Computer" as a drive, if it is not, then the computer is acting like it is not installed or not enabled. Go to the device manager and look for the dvd drive there and see what the properties say. Put the computer on its back and with a small phillips screwdriver, remove the screw that holds the drive to the motherboard. Now flip the laptop back on its feet and insert an open paperclip into the small hole in the door of the dvd drive bezel, this willphysically trip the door to open. Pull the door and tray out and keep pulling and the rest of the drive will follow. Power up your laptop with the drive missing and access "My Computer" and see if anything changes. Now,power down the laptop, remove the battery....wait 30 seconds and slide the drive in and make sure it seats all the way in, replace the hold down screw, replace the battery and power it up. Let windows recognize the drive and load drivers for it. If it does not read the drive, there may be an issue with either the interface on the drive or the socket on the motherboard.
I have removed this drive from my M5414 by removing the bottom case screw that is in between the battery latch and the Left edge of the DVD drive door as you face it. The trick is getting a hold on the drive to remove it AFTER THIS SCREW IS REMOVED.
I solved this problem by opening the drive before shutting down the computer.
Next remove the battery.
Now remove the bottom case screw between the battery latch and the left corner of the DVD drive.
Now since the door is open you can extend it all the way and grab INSIDE THE TRAY, NOT THE FRONT BEZEL, and gently pull it straight out.
Be patient, you may have to wiggle it slowly and gently left to right, you will feel it loosen, and notice it move forward. IF NOT, DO NOT FORCE IT.
You'll have to order a drive for your model of laptop (either from the manufacturer or from ebay), and have it installed. Most of the drives in this style of laptop are held in place by a single screw. Power down the laptop, remove the retaining screw, remove the old drive, install the new drive, and replace the screw. Windows will detect the new drive automatically, and then you can install the DVD software. Keep us posted and good luck.