Today we purchased the D40 2-Lens Package, however Rockbrook Camera of Lincoln, NE did not have either the camera case or Nikon School Instructional DVD. They did supply to us a different camera case as a substitution. They did not have the DVD. How can we obtaIn the DVD? We are unfamiliar with cameras of this type and certainly need the instructional DVD. Our address is Dale Boelts, 416 South Arthur, Grand Island, NE 68803.
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What do you mean by "opened it up"? I hope you did not disassemble your lens. If you did; STOP NOW! Without training, you will never be able to reassemble your lens yourself. Contact your closest Nikon USA repair depot or a local qualified camera repair man.
If, on the other hand, you mean that you simply removed the lens from your camera and the part in question is on the rear of the lens, please post a photo of the lens with an arrow or some type of identification of the part you are talking about.
One other thing; have you asked your photography instructor to look at your lens?
A tiny bit of grit can jam the gears of the lens. Sometimes a tap can knock it out. Try this at your own risk. Take out the batteries. Don't hit the camera on a hard surface, just use you hand. If it hurts, that is too hard. Try lens down, then all the sides.
Hello! Southern Photo Technical Service is a Authorized Service Center for NIKON. We do service the camera model you mentioned and the standard cost to Replace the lens assembly, Clean, Lube, Repair and Adjust all functions to meet manufacturers specifications is $98.00 plus return shipping.
All repairs have a SIX MONTH WARRANTY! Include a copy of this reply and receive a 5% INTERNET discount on your repair!!
Bring it in, or Pack your equipment securely and insure it properly. Send it to:
Southern Photo Technical Service 37 NE 167th Street N. Miami Beach, Florida 33162
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
The lens error message indicates that either the autofocus motor is not working properly or that the zoom motor is not working. In any case, with a camera so ne, this should be brought back to the place of purchase for a warranty exchange. Unless the camera has been dropped, this should be a simple replacement transaction.
Unmount the lens and clean both the camera and lens contacts (the metal strips that connect body with lens) using a pencil eraser. Take care not to let any debris fall into the camera. Mount the lens and try again.
Dropping a camera is no laughing matter. I assume you have severely damaged the wide angle lens, and the only solution I have it to purchase another one. Certainly if the front element fell out that is serious and there are probably other things wrong with the lens, and continued use of it could damage the camera body. Just be more careful and chock it up to experience and buy a new lens. Sorry to hear about your accident. Good luck.