I just bought a Philips GoGear 2GB MP3 Video Player, Silver, from Walmart.com. It was the one on the second page of the Black Friday add. I currently have an iPod and I use iTunes on my computer but I bought this one as a gift for my tech challenged father. I wanted to upload some songs for him before x-mas but I was wondering if this mp3 player was going to be compatible with iTunes or if it would be hard to extract things from my iTunes library. I am not the most tech savvy (more so than dad though) and I was tempted to buy an iPod which I already knew how to run but my cash is limited. Will I be able to upload songs easily from iTunes or should I bite the bullet and find the cheapest iPod I can find?
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When moving the mouse over a player in the list the country appears, where the device is being sold.
Enter your country in the top page and the exact model number next to the GO bar on the left for the required player. When the matching player is selected the specific support page shows up. When available the correct media converter download link is listed under Software and drivers.
first off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too
The songs that you are attempting to put on the Go Gear have a non-supported license type. They are either iTunes format or DRM-protected WMA's that are not compatible with the GoGear. Acquire songs that are in Mp3 format, and you will not have this problem.
You can call Philips and register the product with them.
This GoGear is not compatible with iTunes.
You will need to use a converter like Media Monkey to convert those iTunes songs (AAC) format into mp3 format (but it will only convert the unprotected songs).
Then you can use Windows Media Player to transfer the songs to your GoGear.
There are a few possible answers:
1)Start simple - disconnect the GoGear from the computer - let it update - then reconnect it to the computer; if this fails, restart your computer and try syncing again
2)You need a firmware upgrade to make the device compatible with your computer: just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the update tab
3) The songs have Digital Rights Management (DRM) protection.Try re-downloading the songs without DRM protection.
4) The songs are in a format not recognized by the GoGear. The GoGear, for instance, will not take iTunes files b/c they are AAC format. With MP3 files, the player supports 32 –320kbps. With WMA: 5-192kbps with sampling rate 8.0kHz up to 44.1kHz. Right click the song file, and select "Save As", and then change the format of the song file. Or, redonwload, in the above-said format.
The Phillips Go Gear is not compatible to Windows Vista, and there is nothing one can download to make it compatible. I contacted Phillips, and they said that there are no plans to update the software so that it works on Vista. Pass this to everyone that is having a similar problem. Contact Phillips on their website, and request that the Phillips Go Gear software be updated to include Windows Vista. If more people raise a stink (especially threatening never to buy Phillips products), maybe something will be done.