My laptop goes dead when i try to download some stuff
my laptop goes dead when i try to download some stuff from the internet, i'm in nigeria n i've tried a technician and he was not helpful, as a matter of fact he was doing trial and error. i would be very grateful if u could help me with a solution to this problem.
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Re: my laptop goes dead when i try to download some stuff
This may be an application hang, or a java problem, so go to here first
Then go to control panel>administrative tools>event viewer>applications and look down the list for any clues as to the problem.
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if you have any external devices plugged in such as mice or hard drive or usb unplug them and then try to reboot. check online for the brand name of your computer for "safe Mode" typically its hitting the F buttons or the delete button and going into safe mode then if it will save the file you really need. then try to reboot
Rule out: Water damage. Rule out, power supply, damage to cord, damage to plug end that fits into the computer power port. Check computers power port for bent female contacts. Battery can also be a problem. Some laptops will not function if the battery has lost charge or is dead. If none of the above, a CPU going bad or hard drive dying, will also cause the computer to fail when energizing.
Vest you have a computer technician look this over.
When you plug in an external monitor, try to hit the combination Ctrt + F10 (or F7..depends on what key is designed for it. The key usually has a box picture on it) to make sure that you toggle displays between the laptop and the external monitor.
But if you've already done this but still didnt get any display, you can now go ahead and reinsert the memory module/s (RAM) of your laptop. A faulty or dirty memory module usually causes the unit not to POST (Power on self test). If you have 2 memory modules, try to gently clean the contacts using a pencil eraser and insert them one by one.
However, if this step will not resolve the issue, you need to consult help from an experienced technician. The video card of your computer is surely dead in this case.
Run the drivers cd that came with your laptop, look for network drivers and install it. If you don't have the drivers cd, you can download the network driver from another pc that has internet connection. just go to support.dell.com, click on home users, click on drivers and downloads, you have an option to either enter your service tag or select your laptop's model, then you'll see a list of drivers for your laptop. make sure the correct operating system is selected (xp,vista,win 7), you'll see several categories, click on network, look for intel driver pro 100 ve and download it, save it on a flash drive or burn it on a cd, run it on your laptop and that should install your network driver and let you connect to the internet