Question about RIM BlackBerry Bold Smartphone

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Can not sync my contacts between Outlook and the BB Bold 9000

Just purchased the BB Bold 9000 via AT&T. Worked for a living with syncing PDAs and PCs years ago, the age of Palm Pilot V and similar vintage equipment including Intellisync, Puma, etc. I am pretty rusty on the new software/hardware but not necessarily clueless.

I am running MS Office Outlook 2002. Every thing syncs as it should except my contacts. I have greatly updated these contacts in the BB which came from my old cellphone but now can not get them to copy over to Outlook.

I have tried deleting the pst file, the contact list, and the delete list and then syncing one way from cell phone/PDA to Outlook. The sync program shows that it is doing what is required but all I get back is my original contacts that I deleted.

Have spent hours searching the internet with out much success. Most of the sync/contact info appears to be related to server based connections, not stand alone. It appears that it might have to do with it trying to sync with Outlook Express but have not been able to find out how to change this destination.

Any help would be greatly appreciated.

Posted by on

  • Anonymous Feb 28, 2009

    Wirelsss reconcile for Bold contacts says "not available" ???

  • Anonymous Apr 19, 2009

    Thank you sooooo much. wasted a whole saturday messing with this


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I had a similar problem just now. I fixed it by doing the following:

1. In the Blackberry Desktop manager, click the Synchronize link
2. Click the Configuration tab
3. Click Configure synch...
4. Double click the Contacts transfer (Device<--Outlook)
5. Make sure you have "Replace destination data" selected
6. Then perform the synchronization again.

Note, I am writing this from memory, not by looking at the computer step by step, so some of the wording for the screen instructions may be paraphrased.


Posted on Feb 06, 2009

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