Question about HP Printers & Copiers

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I have aPsc 1200 hp printer, and the hp photo and imaging director don't work and when you click on it the computor screen turns screen. My cd -rom disc is cracked so I can't reinstall program

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Click this to download the software.
Choose your operating system and click the full software entry to reinstall the program.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=240978&lc=en&cc=us&dlc=en&submit.y=7&submit.x=7&lang=en&cc=us&y=7&x=7

Pls post back your progress.

Posted on Nov 28, 2008

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If you go to www.hp.com/#support you can download a driver and software for your printer / thanks ,,, larryyb ,,, please remember to leave a rating

Posted on Nov 28, 2008

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You can goto www.hp.com web site and click on drivers & support

step 1 download drivers & software tab

step 2 type in model of printer


then click what os you have installed


then it wil list all the drivers and software for you to download again


direct link is http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=240978&lang=en



Posted on Nov 28, 2008

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U can get the installation disk from hp.com websites.

Posted on Nov 28, 2008

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1 Answer

L want to scan a document with hp office jet 4355 how do l get scaning option from my computor


1.Turn on your computer and wait for it to boot up, then turn on your printer.
2.Locate the " HP Image Director " icon on your computer and double click it.
( This icon was placed there when your printer was installed on your computer )
3. A screen will appear showing the scanning options available on your printer.
4. Place your document or picture on the printer's glass top.
5. From the HP Director screen, click on the appropriate button to start the scanning operation.
The scanner will perform two passes, the first; is to preview your document or picture and to
make changes, if necessary, the second; is the final acceptance of the document or picture
and save it on your computer.
All scanned pictures can be viewed in the HP Photo Gallery and the My Pictures folder
Documents can be viewed in the My Documents folder.
I hope your scanning goes well.

Feb 07, 2011 | Printers & Copiers

2 Answers

I am trying to scan a picture onto my computer


1. Turn on your computer, wait for it to boot up, then turn on your printer.
2. Double click on the " HP Photo Imaging Director " icon on your desktop, it was placed there
when the printer was installed on your computer. A screen will appear which will show the
scanning options of your printer. Do not make a selection at this time.
3. Place your picture on the glass top scanning surface and lower the lid.
4. Click on " Scan Picture " from the director screen.The scanner will make one pass and allow
you to look at the result, it will then make another pass, completing your scanning operation.
5. Your picture can be viewed on HP Photo Gallery and " My Pictures " folder.
Have a Nice Day.

Jan 21, 2011 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I have a HP Photosmart 2575 xi all in one printer and I need to be able to scan documents and photos. I have no idea how to do it. How do you scan these things. I use the printer and the copier but have...


1. Turn on your computer, wait for it to boot up, then turn on the printer.
2 Double click the "HP Photo Imaging Director" icon on your desktop ( placed there when your
printer was installed on your computer ). A menu screen will appear showing the scanning
options of the printer.
3 Place your document or photo on the printer's glass top and close the lid.
4 From the menu screen, click on " Scan Picture " or " Scan Document "
When "Scan Document" is selected, a secondary screen will appear from which you will have to
make choices. After making your decisions, click "Scan" from the listed screen.
When "Scan Picture" is selected, one scanning pass will be performed, another pass will be
made after you view the result of the first pass.
Scanned pictures will go to the HP Photo Gallery and your "My Picture" folder.
Scanned documents will go to your "My Documents" folder.
Good Luck with your scanning operations!!

Jan 21, 2011 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

When i try to scan a photo my scanner says ''youneed to install or run hp software for this feature'' how do i do this?


Software included
HP Image Zone Photo & Imaging Software: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Document Viewer, HP Send to Programs

The above software should be able to be run by inserting the cd-rom into your cd-rom or dvd-rom drive.

Once installed you'll be able to run the scanner.

Jul 09, 2010 | HP Officejet 7310 All-In-One Printer

2 Answers

My scanner is not working. Can't open HP director on my laptop. I tried to reinstall CD that came with it, but " more recent version installed" Printer and copier work fine.


Here are some diagnostics.
1. Go to control Panel and then to scanners & camera.
2. look for your scanner there.
3. if you find your scanner there try to scan from the wizard and you will be able to scan you docs.

To Reinstall the Hp Director....
1. first uninstall the HP director software using the removal utility located in your cd...

The uninstaller on the Internet is newer and works better than the one on the CD-ROM. Use this method only if the Internet version is not available. Follow the steps below to use the CD-ROM version only if you cannot get the regular uninstall to work correctly and cannot access the Internet:
  1. Leave the USB cable disconnected from the all-in-one.
  2. Insert the all-in-one CD-ROM into the computer. Cancel or close any installation windows that appear.
  3. Right-click the Start button, and then click Explore . This will open Windows Explorer.
  4. In the pane on the left, locate the CD-ROM drive letter that contains the all-in-one CD-ROM.
  5. There are two different versions of the software for some of these models. Use the file path that pertains to your version of the all-in-one software.
    • Early versions of the HP Officejet 6100 and PSC 2100 and 2200 series: Double-click the file hposcr01.exe , located in the Drivers\Uninst\language (ENU for English, ESN for Spanish, FRA for French, or PTB for Portuguese) folder of the CD-ROM.
    • The newer software version: Double-click the file Cleanall.bat , which is located in the Util\CCC\Cleanup folder of the CD-ROM.
    ONCE THE SOFTWARE IS COMPLETELY REMOVED.RESTART THE PC AND TRY TO INSTALL THE HP DIRECTOR SOFTWARE FROM THE CD.
Let me know for any further help....
http://www.ikarmatech.com

Sep 08, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

I will click on my hp photo imaging director


I had to get a new printer and now my HP photo&Imaging know long responds to any scaning to my pc so what can I do to repairthis problem

Mar 28, 2009 | HP PSC 2175 All-In-One InkJet Printer

4 Answers

Hp psc 1100/1200 all-in-one does not scan with vista..


I had the same problem. Click Start, Windows Photo Gallery, from that screen, you can select import from scanner. The 1200 series printer should be a choice to select. You are then able to preview the image or document, then press scan. I found this out through the HP support website.

Aug 07, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

I press scan it it wont scan my picture.


1. To load a picture, lift the lid and place the original face down on the left front corner of the glass, with the sides of the picture touching the left and bottom edges.
2. Close the lid

Scanning a text document
  1. Load the original.
  2. From the HP Director , click Scan Document .
  3. From the HP Scanning dialog box, select the desired options and Scan to destination.
  4. A preview of the image will appear in the HP Scan window. Make any edits from the HP Scan window and click Accept .
  5. Click Scan . The document will open in the selected Scan to destination.
Scanning a picture
  1. Load the original.
  2. From the HP Director , click Scan Picture . A preview of the image will appear in the HP Scan window.
  3. Make any edits from the HP Scan window and click Accept . The HP PSC sends the scan to the HP Photo & Imaging Gallery , which automatically opens and displays the image. The HP Photo & Imaging Gallery has many tools to edit the scanned image. For more information about using the HP Photo & Imaging Gallery , see the onscreen help that came with the software.
Stopping a scan To stop scanning, press Cancel on the front panel. Hope this helps. Good Luck.

Apr 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

7 Answers

HP PSC 1210 all-in-one Director does not work with VISTA


I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(

Scanning with Windows Photo Gallery
1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

Jan 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

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