Question about Canon MultiPASS C5500 All-In-One InkJet Printer

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Canon printer not printing black text on printout

Hi- I have an 8 year old Canon Multipass C5500 that has worked just great until today. I ran out of black ink last night. I put a new BCI-21 Black cartridge in today and the alarm still comes on to change the cartridge. I turned it off and tried to print anyway. My print out prints the color, but not the black text. I looked in the T/S part of the manual and cleaned the head several times as suggested, but this did not fix the problem. Not sure what to do next. Can you help me? Thanks-

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SOURCE: black not printing

Excellent solution. May want to run the maintenance clean head action from the printer menu on the printer and also print a horizontal line test page to make sure the heads are aligned properly.

Posted on Dec 26, 2007

SOURCE: Printing wrong colors !!!

Post a New problem for Canon PIXMA MP150 All-In-One InkJet

Posted on Nov 02, 2008

SOURCE: black not printing, other colors fine, replaced cart and deep cleaned several times, no result

Try wiping the print head with a soft damp cloth - it works for me.

Posted on Oct 03, 2009

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Please download the PDF File from this URL :

It will help you to setup your All in one printer.

Cheerup And Be Happy Always

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1 Answer

Printing black text

you can try this to really clean the print head: Canon will hate me for this.

1. Remove ink cartridges.
2. Remove print head.
3. Go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head being careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air-dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

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