Question about GE Profile JGP636 Gas Cooktop

1 Answer

GE cooktop has porceline "popping" off literally.

I have a GE Profile 4 burner cook top. It was purchased in Jan. of 2004, but not put in for a few months (we had a kitchen remodel). I removed the burner grates yesterday to remind myself to clean the cook top after I got home. When I got home it was MORE dirty than when I left, yet we hadn't been there.

Come to find out the porceline coating over the burner mounds (the ***** that is under the grey part where the flame actually comes out) literally exploded off. I tried to clean up and as soon as my wet sponge touched the exposed metal under the porceline, MORE porceline LITERALLY shot off! It was like watching popcorn pop.

I have never heard of something like this and now have no idea what to do! GE wants to charge $95 for a technician to come out and since it's not under warranty (1 year they gave us), they will offer a "discount" on any replacement parts. Replacement parts? There is no way this is a PART--they'd have to replace the whole cook top. It's a sealed cook top with ONE piece porceline coating on the top!!! HELP!

We only ever clean the cook top with natural all purpose cleaner or Bon Ami (no scratch cleaner), that's it. This is an obvious defect and they need to step up to the plate!

Posted by on

  • doodlebug200 Nov 28, 2008


    JGP933WECWW This is the actual modle number. Can't figure out how to edit my post.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,543 Answers

Porceline (a coating over metal in this case) is actually a type of glass, and subject to fracture upon sudden thermal shock or physical stress. The part you indicate is WB62T10124 for a JGB939C1WW probably a bit over $150 or a WB62T10132 for a JGP939C2WW, probably a bit over $100, but the labor to replace it would be costly. If you rate this, please remember I did not manufacture this product, nor am I a GE employee, so please don't shoot the messenger.

Posted on Nov 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to replace a radiant burner element wb30t10062 on a cook top not a combo, oven and cooktop


Search for my solution for a replacing the element on a JP939/JP969. That should help for similar GE models.

Sep 10, 2011 | GE 30 in. Profile JP939 Electric Cooktop

1 Answer

My GE Profile propane gas cook top was just installed yesterday. When I go to turn on one of the burners, all of the ignitors click. This can't possibly be normal. Anyone else have this issue?


Yes, thats okay when you turn the knob voltage gets sent to the spark module, Then the module sparks all the burner igniter. And frame ignition only happens on the single burner of the knob you turned that sends gas to the burner associated with that knob.


Please rate me a "4" if this information was useful.

Dec 14, 2010 | GE Profile JGP636 Gas Cooktop

2 Answers

Burner only cooks on high heat.


You need the switch for that burner. The contacts inside are stuck together. You will need to pull the unit and separate the glass from the lower body to access it. To get the right switch you need full model and serial number located on a plate at the bottom of the unit.

Your ability to perform this is dependent on how mechanical you are. The Whole unit must be removed from the counter opening and the base unscrewed from the glass, remove knobs before disassembling. For someone mechanical this is not difficult. De-energize whole unit first.

Once the two pieces are separated the remainder is mechanically easier. Disassemble the box on right containing the switches and replace the correct one. Reverse the process for reassembly. Good Luck

Aug 30, 2009 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

Electric Glass GE Profile Cooktop Burner popping


yes the knob is attached to a switch and the switch to the burner by way of wires..you can get into the cook top.but with your description of whats going on i would have the switch with me and then may only have too take apart once.there is a chance your burner is bad,but as you describe the way the switch is acting is seems pretty sure just the switch.you can order switch on line you need your model and ser#

Jan 30, 2009 | GE Profile JGP636 Gas Cooktop

1 Answer

GE profile performance electric cook top is not producing enough heat in the front burners.


Confirm there is 240 VAC powering the unit (make sure a breaker has not tripped or a fuse blown.).

Did the burners ever produce enough heat?

If yes, then we can look deeper. If no, then the burners may not be adequate for your cooking style. Burners are like light bulbs. A 60 watt bulb will put out more light than a 40 watt bulb. A 100 watt bulb will put out more light than a 60.
Typically, a small burner will provide less cooking heat than a large burner.

Jan 23, 2009 | GE 30 in. JP340 Electric Cooktop

2 Answers

Ge profile electric counter top stove


I did not receive instructions with my G E Profile cook top Model No. 80030750434). There is a build up on the elements which I am having problems removing. Should the top be scraped while the stove is hot or cold? What is the best cleaning product to use?

May 01, 2008 | GE Profile JP930 Electric Cooktop

1 Answer

We have a 5-burner GE cook top/ The igition for the center burner continually fires.


the spark modual is bad in the cooktop. you can just leve it unpluged and light with a match until you can get it replaced

Nov 22, 2007 | GE 36 in. Profile JGP962 Gas Cooktop

Not finding what you are looking for?
GE Profile JGP636 Gas Cooktop Logo

225 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

meztang
meztang

Level 2 Expert

112 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...