Question about Brother HL-2040 Laser Printer

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Brother 9440cn replace toner message override

Does anyone have a "fix" to continue using a toner cartridge after the machine tells me to replace it?

Is there any possible problem to the machine if a cartridge is used until it is completely empty?

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  • doddcomps Nov 28, 2008

    Thanks Stuart1982 for the quick reply.

    I cannot see any electrical contacts for an electronic sensor, so I am thinking that there may not be an electronic detector.



    There are2 circular windows, one on each side of the cartridge that can be covered by toner if the cart. is tipped on its end. Other threads on this forum talk about covering a window with black tape to fool the machine into thinking that there is enough toner.



    Anyone have any ideas if the machine is damaged if toner runs out completly?

    Thanks

  • doddcomps Nov 28, 2008

    oops!

    This question was put into the wrong printer category. Sorry. I have repeated the question in Brother9440cn category

  • doddcomps Nov 28, 2008

    Thanks again. Unfortunately, I have already replaced the old carts with new ones and disposed of the "empty" ones. At the end of the new cart's life, I will definately be trying this trick.

  • doddcomps Jan 27, 2010

    found a solution:
    undo the two screws at the end of the cartridge. there is a wheel and spring acting like a cam. Turn this wheel (cannot remember which way -- and you need to first take out a white geared cog wheel) which tells the printer that the cartridge is not at the end of its life

  • Anonymous Mar 31, 2014

    I have a Muratec MFX-1450. . . The Alarm says "Toner should be replaced". . . We replaced the toner, but it still says "Toner should be replaced". . . Is there a trick??

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Well you could shake the toner cartridge, to make sure that the remaining toner has uniform coverage to the developer roller, which is the black magentic roller in the toner, which applies the toner onto the drum.

Only way to fix, if the printer uses a electronic sensor, is to actually change the toner, it can not be overridden.

Posted on Nov 28, 2008

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It shouldnt damage the machine, it would just cause print quality problems, like white streaks down the page due to lack of toner.

place the black tape on the windows and shake the toner side to side.

Stuart.

Posted on Nov 28, 2008

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Hi, This worked for us:

The message "Toner Error" is usually caused by the drum and/or toner
cartridge not being installed properly or if the machine does not
recognize the toner. To clear this message, follow the steps listed
below:

1. Verify you are using Genuine Brother Cartridges. Brother strongly
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your machine. We also strongly recommend that you continue to use only
Genuine Brother Brand replacement toner cartridges. Use or attempted use
of potentially incompatible tone cartridges in the Brother machine may cause damage to the machine and/or may result in
unsatisfactory print quality. Our warranty coverage does not apply to
any problem that is caused by the use of unauthorized third party toner
and/or cartridges. To protect your investment and obtain premium
performance from the Brother machine, we strongly recommend the use of
Genuine Brother Supplies.

2. Make sure that you are using the correct drum and toner cartridge(s)
for your machine. The part numbers for your model are as follows:
NOTE: Some cartridges can look EXACTLY the same among different models
and will fit the machine even if they are not designed for use in that
model. Verify the part number before using the cartridge(s).

TN550: Toner cartridge (standard)
TN580: Toner cartridge (high yield)
DR520 = Drum unitt.

3. Make sure that the cartridge is not damaged. Remove the toner
cartridge by following the steps listed below:

a. Press the cover release button and then open the front cover.

b. Remove the old drum unit and toner cartridge assembly. Place it on a
drop cloth or disposable paper to avoid scattering toner.
NOTE: Be careful not to spill the toner. If toner gets on your
clothes or hands, wipe or wash it off immediately with cold water.

c. Hold down the blue lock lever on the right and pull the toner
cartridge out of the drum unit.

d. Look at the toner cartridge and see if any parts or pieces appear to
be broken or missing, if so, the cartridge may be defective and should
be replaced.

4. If the toner cartridge is not damaged, reinstall it into the drum
unit. If it was damaged, use a new toner cartridge and reinstall it into
the drum unit.

5. Reset the drum/toner unit into the machine.

6. Close the front cover.

7. If the message "Toner Error' continues to appear on the display
unplug the machine from the wall outlet.

8. Open the front cover and remove the drum and toner assembly.

9. Look inside where the drum was. On the left side wall, look for a
small, black plastic lever/actuator. A flashlight may help see it.

10. Using the palm of your hand, slide it along the left wall in and
out a few times as this may free up the actuator/lever in case it is
stuck. The actuator/lever is spring loaded and needs to move back and
spring forward to operate correctly.

If the lever does not move, spring back or is missing and your machine
is within warranty, you can locate a Brother Authorized Service Center
(ASC) in your area or contact Brother Customer Service by calling
1-877-Brother (1-877-276-8437) Monday through Friday, excluding
holidays. If the machine is out of warranty, you can locate a Brother
Authorized Service Center using the information listed above.

If the lever moves freely and springs back to its original position
continue to Step 11.

11. Reinstall the drum and toner assembly, close the front cover and
plug the machine in.

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