Question about SanDisk Sansa m250 MP3 Player
My Sansa M250 freezes when I turn power on. It goes to the logo screen (Sandisk, M250, etc.), and stays there for about 5 minutes. It will then eventually work, but the problem repeats upon every power-up cycle. I have gone back and forth with Sandisk tech support via e-mail, and their only solution is to update the firmware (I have) and re-format the device (I can't - WMP 10 and Windows Explorer will not re-format the device). Has anybody experienced this problem, and/or have any solutions? Thanks!
I drove over my m260 with my car, then bought a Creative ZEN on Newegg.com for $68.00 with free shipping. Problem solved!!!
Posted on Oct 11, 2008
I know what helps. just throw it very hard on the floor then it starts working again
Posted on Dec 25, 2007
Can anyone say class action lawsuit?
Posted on Dec 10, 2007
I just bought mine 3 days ago and I accidentally synced a corrupted song to it and it froze when it came on, I removed the battery to restart it as a last resort. but now it's frezzing on the sansa m250 2.0 GB screen.
Posted on Apr 11, 2007
There is a firmware download available on sandisk home website, mine to froze, im chancing another and will immediatly update it via usb. a great shame as when it works its a dream. i downloaded update on a m240 and so far so good...
Posted on Mar 31, 2007
I have the same problem! Though it is about 2 months after I purchased mine (Off of Amazon!) that it freezes. I haven't tried leaving it on for awhile, I will try that. But, I do believe that I am sending this back for a refund if possible. I should have listened to the horrible ratings.
Posted on Mar 23, 2007
Mine too! I got mine for christmas, and for whatever reason, i turned it on a few days ago to have it do the same exact thing! it says 'initializing', the switches to the screen where it says V4.0.44A at the top, Sansa in the middle, and m250 2.0GB at the bottom. I'm so confuse. Why did it do that, and how do I fix it? it does the same thing when I plug it into the USB cable. if it's connected to the usb cable and I take the battery out, the screen is still there. How do I fix it? It's driving me crazy!
Posted on Jan 27, 2007
No solution. I'm sending mine back to Amazon for refund hopefully. 3.5 hours after opening the package it froze for me. It's now been 4 hours since I opened it. It has been frozen for at least 10 minutes since the last time I tried to turn it on. I tried reinserting battery, leaving battery out for a few minutes, plugging into USB when off, then when on. Nothing works. It starts "initializing" then goes to SANSA screen with V4.0.44A at top and m250 2.0GB at bottom. That is where it is still now more than 12 minutes later. How can I upgrade firmware if it is frozen? Read reviews on AMAZON, it is common. I have purchased electronics for over ten years. This is my first lemon. And I had an eMachine PC in 1999. And IT worked. I didn't short it or anything (the SANSA). It just stopped working suddenly.
Posted on Jan 23, 2007
Ive just experienecd the same problem and I cannot get it to play or unfreeze at all. I just bought it 2 weeks ago and im not very happy as I am travelling and cant reinstall the software. Did your´s eventually work after?
Posted on Jan 21, 2007
Actually, by opening the player up and making random connections with a paper clip, I was able to get it past the freeze screen! But when ever I power it down, it still freezes upon power up, and now it's erased the songs I had on it, so this is only a temporary "solution".
Posted on Apr 18, 2008
I have a good solution. sell it to your dumest friend and then save some more money then buy a ipod
Posted on Dec 25, 2007
Mine is just over a year old, from Amazon, It has a 1 year warranty.. People have been posting this unit has an issue..
Posted on Dec 11, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 22, 2010 | SanDisk Sansa E280 MP3 Player
Aug 17, 2008 | SanDisk Sansa m250 MP3 Player
Apr 09, 2008 | SanDisk Sansa m250 MP3 Player
Dec 23, 2007 | SanDisk Sansa m250 MP3 Player
Dec 21, 2007 | SanDisk Sansa Clip MP3 Player
Dec 13, 2007 | SanDisk Sansa m250 MP3 Player
Dec 27, 2006 | SanDisk Sansa m240 MP3 Player
May 04, 2017 | SanDisk Sansa m250 MP3 Player
Aug 14, 2017 | SanDisk Sansa m250 MP3 Player
492 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: