Guest
Rank: Apprentice
Rating: 0%, 0 votes
No solution. I'm sending mine back to Amazon for refund hopefully. 3.5 hours after opening the package it froze for me. It's now been 4 hours since I opened it. It has been frozen for at least 10 minutes since the last time I tried to turn it on. I tried reinserting battery, leaving battery out for a few minutes, plugging into USB when off, then when on. Nothing works. It starts "initializing" then goes to SANSA screen with V4.0.44A at top and m250 2.0GB at bottom. That is where it is still now more than 12 minutes later. How can I upgrade firmware if it is frozen? Read reviews on AMAZON, it is common. I have purchased electronics for over ten years. This is my first lemon. And I had an eMachine PC in 1999. And IT worked. I didn't short it or anything (the SANSA). It just stopped working suddenly.