The auger spins by hand, not electrically. The ice maker makes ice. The auger does not move the ice to the shoot. When the switch is in either cube or crushed, no ice is moved to the shoot. How do I get the front panel removed? I tried to pry it, but don't want to break the plastic. The manual says it is one piece. Any ideas? Thanx for the help.
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Re: ice dispenser circuit board removal
Does auger motor get power when paddle is depressed? Must hold in door switch to check. Front panel screws in at bottom; remove drip tray. I cannot see your repyl due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks
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Pull out the ice storage bin from the refrigerator. Empty the bin if it is full. Add some ice into the bin. Reinstall bin into refrigerator. Make sure the refrigerator door(s) are closed. The ice will not dispense if the door(s) are open. Press the ice dispenser with a glass underneath it to start dispensing ice. Listen for a whirring sound. If there is a sound, then the auger that moves the ice cubes is working. Check the ice shoot in the door to see if it is blocked with ice. If you don't here any whirring sound the motor that runs the auger is probably bad. Then you will have to replace the whole ice maker assembly.
remove tray, ice may be frozen around auger or gear that spins auger, dump all ice and start over making ice. also, wile tray is out hi dispense switch and see if grer spiindle rotates, if not ur motor has gone bad
Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry
The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.
if you hear a click when the actuator is depressed the swt is ok remove ice bin and try rotating auger mtr by hand if you can't the auger motor is frozen, you can remove the whole auger asm and let it thaw out and dry out for a few days
Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass. Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.
Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.