Question about Acer AL1917W LCD Monitor

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No video when connecting DVI-HDMI to Blu-ray Player

This AM, I purchased a NB500MG9 Magnavox Blu-ray player along with a DVI-HDMI cable to connect to my Acer AL1917W LCD Monitor.

The LCD power button turned amber to green indicating a valid connection. The first error I received from the monitor was "Input signal not supported." I contacted Magnavox who told me that I needed to adjust down the settings on the Blu-ray player by pushing the HDMI button on the remote until the error message went away.

That error DID, in fact, go away. The LCD power light remained GREEN; however, the new error is "No Signal."

I called Acer Tech Support. They could not help. Thought I'd try you guys.

Posted by on

  • Tylerthegeek Mar 31, 2009

    I have the same Problem With My ps3 and a hdmi to dvi on the same LCD screen Any help???

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Bogdan
  • 198 Answers

SOURCE: Acer AL1916W 19" problem

Hello mat78, Unfortunatelly the problem is hardware based. You will need to have the monitor repaired in a service center. Here's why: LCD/TFT monitors don't produce light themselves. They are composed by a matrix of transistors (TFT - thin film transistor) that have the property to reflect or allow some light (certain wavelenghts)to pass through them. They don't produce light by themselves. Instead there is a fluorescent tube (neon like) light inside the monitor and that's the light source used in order for you to see what's on the screen. A flourescent light is suposed to last pretty much, i don't think yours has a problem, you say it works for some seconds or so. Instead your problem is most probable with the inverter circuitry that powers on that light. It's a common problem among these types of monitors but in your situation i don't think it will be an expensive repair. In the case that the screen is dark (in a dark place you can't read or view anything on it) but if you apply light to it ( a flashlight or something) and you see something, then the problem is most likely to have occured with the invertor. Try to ask at a local service center for a repair, this shouldn't be an expensive procedure. Hope this helps.

Posted on May 24, 2007

Mark_Webber
  • 472 Answers

SOURCE: Acer LCD Monitor only displays "acer" logo

You are correct, it could be a power surge that has caused it.

Try this..
Unplug the monitor from the wall.
Remove all the video connections at the monitor end.
Wait 10 minutes then plug the monitor back into the wall (do not connect the video leads)

Turn it on and see if it goes past the ACER logo now. If so, replace the video cables and try the computer.
If not, then one of these will apply and a tech will be required..

  1. The internal bios has been corrupted.
  2. The power supply inside the monitor may have issues preventing the video board from starting correctly. This could be as simple as a few failing capacitors.
Number 2 is the most likely cause with an Acer monitor though. Any local tech will be able to correct it fairly cheaply, but phone around for quotes..they can vary a lot.

Posted on Jun 16, 2008

SOURCE: connecting dvi cable straight to acer monitor

The cable box is probably outputting a resolution the monitor is not compatible with. Computer monitor and television resolutions are usually different, and not cross compatible in some cases.

For example, wide screen monitors are usually 16:10 aspect ratio, while TV is usually 16:9 aspect.

The AL2216wbd is a 1680x1050 display, while HD TV is either 720p (1280x720) or 1080i (1920x1080).

If your cable box is set to 1080i that would be too high for the monitor. You will need to set it to output at 720p, and even then you will probably get a vertically stretched picture since the monitor has a taller aspect.

Posted on Jul 28, 2008

  • 201 Answers

SOURCE: Acer T230 H monitor Hdmi ConnectionProblem

I don't think your doing nothing wrong, but I may be wrong. I would just stick with the other connections. HOpe this helps!?


Please rate solution - Thanks.

Posted on May 14, 2010

SOURCE: Monitor receiving signal, but no image

Same problem with the same model "acer" monitor. 3 yrs old. Was told after I purchased it that they were junk. Guess so. Won't be buying another.

Posted on Dec 28, 2011

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