Question about Acer AL1917W LCD Monitor
This AM, I purchased a NB500MG9 Magnavox Blu-ray player along with a DVI-HDMI cable to connect to my Acer AL1917W LCD Monitor.
The LCD power button turned amber to green indicating a valid connection. The first error I received from the monitor was "Input signal not supported." I contacted Magnavox who told me that I needed to adjust down the settings on the Blu-ray player by pushing the HDMI button on the remote until the error message went away.
That error DID, in fact, go away. The LCD power light remained GREEN; however, the new error is "No Signal."
I called Acer Tech Support. They could not help. Thought I'd try you guys.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Acer AL1916W 19" problem
Hello mat78, Unfortunatelly the problem is hardware based. You will need to have the monitor repaired in a service center. Here's why: LCD/TFT monitors don't produce light themselves. They are composed by a matrix of transistors (TFT - thin film transistor) that have the property to reflect or allow some light (certain wavelenghts)to pass through them. They don't produce light by themselves. Instead there is a fluorescent tube (neon like) light inside the monitor and that's the light source used in order for you to see what's on the screen. A flourescent light is suposed to last pretty much, i don't think yours has a problem, you say it works for some seconds or so. Instead your problem is most probable with the inverter circuitry that powers on that light. It's a common problem among these types of monitors but in your situation i don't think it will be an expensive repair. In the case that the screen is dark (in a dark place you can't read or view anything on it) but if you apply light to it ( a flashlight or something) and you see something, then the problem is most likely to have occured with the invertor. Try to ask at a local service center for a repair, this shouldn't be an expensive procedure. Hope this helps.
Posted on May 24, 2007
You are correct, it could be a power surge that has caused it.
Unplug the monitor from the wall.
Remove all the video connections at the monitor end.
Wait 10 minutes then plug the monitor back into the wall (do not connect the video leads)
Turn it on and see if it goes past the ACER logo now. If so, replace the video cables and try the computer.
If not, then one of these will apply and a tech will be required..
Posted on Jun 16, 2008
The cable box is probably outputting a resolution the monitor is not compatible with. Computer monitor and television resolutions are usually different, and not cross compatible in some cases.
For example, wide screen monitors are usually 16:10 aspect ratio, while TV is usually 16:9 aspect.
The AL2216wbd is a 1680x1050 display, while HD TV is either 720p (1280x720) or 1080i (1920x1080).
If your cable box is set to 1080i that would be too high for the monitor. You will need to set it to output at 720p, and even then you will probably get a vertically stretched picture since the monitor has a taller aspect.
Posted on Jul 28, 2008
I don't think your doing nothing wrong, but I may be wrong. I would just stick with the other connections. HOpe this helps!?
Please rate solution - Thanks.
Posted on May 14, 2010
Same problem with the same model "acer" monitor. 3 yrs old. Was told after I purchased it that they were junk. Guess so. Won't be buying another.
Posted on Dec 28, 2011
Tips for a great answer:
Sep 08, 2014 | Philips 40MF430B/F7 model Magnavox LCD TV,...
Jan 08, 2014 | Hyundai Televison & Video
Feb 19, 2018 | Hyundai Televison & Video
1) Look at your laptop computer to see if
you have an HDMI cable port. This port is roughly half an inch wide and
provides both the HD audio and video signal. If you don't, you are going to use
a DVI port on the laptop. This is the same port you use to connect monitors to
2) Plug the DVI-to-HDMI adapter into the DVI port on the laptop with the
Blu-ray player. If you have an HDMI port on your laptop, you can skip this
3) Connect an HDMI cable to the HDMI end of the adapter. If you have an
HDMI port, plug the cable directly into the HDMI port.
4) Plug the other end of the HDMI cable into the HDMI port on the HD
television. Power on your television, press the "Input" button and
select "HDMI." You can now see the contents from your Blu-ray player
on the TV.
Thanks for rating
Feb 11, 2011 | Televison & Video
Jan 11, 2011 | Optoma RD50 Television
Jun 15, 2010 | Samsung BDC6500 BluRay Player
Mar 28, 2010 | Magnavox NB500MG9 BluRay Player
Mar 20, 2010 | Magnavox NB500MG9 BluRay Player
Nov 28, 2008 | Televison & Video
100 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: