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My son was playing his xbox 360 the game froze while he was playing on xbox live he turned the console off, when he turned it back on all settings had reverted back to factory settings, no gamertag no profiles, nothing. I thought it might be the storage device, when I looked at this it says unformatted. When I try to connect to xbox live it wont and it says that there is no storage device?

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  • elise Feb 04, 2012

    excuse me but have you figured it out yet on how to fix this problem? because unfortunately, im having the same issue here :/.

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  • Master
  • 395 Answers

Sounds like the hard drive to the 360 died. thats why its not picking up any of the account information that was stored on it

Posted on Nov 29, 2008

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