Hi, I've installed Samsung toner cartridges in my CLP 510 series printer. I now have a message saying "invalid toner cyan" as well as "invalide toner" yellow. I've tried opening it up & pushing the cartridges to make sure they are installed correctly. The door closes just fine--but still the message remains. I notice that the time it takes for a document to print after I send it to the printer from my PC is longer.
I ran out of ink & the printer sat idle for a couple of weeks for payday to roll around.
I have 2 PCs at home that are networked to this printer & the printer is set up as wireless.
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this error is shown when the installed cartridge is either for the wrong model of printer, either a re-filled cartridge for the right model, but that hasn't been reset properly. if the cartridge is right for that model of printer and you bought it from a legal supplier, you can return it together with the receipt and claim a new one.
it is a typical new problem for samsung printers. you have to reset the printer. it is a pretty tricky thing to reset this type of printers because you can "blow" it up. try find a local workshop, or a specialized person to do this
This can happen if you install a CLP-500 cartridge OR a Xerox Phaser 6100 cartridge.
Physically they are the same, but the 'chip' is different.
In the case of the Xerox, it is the programing of the chip that 'tells' the printer its a Xerox cartridge, and the printer won't accept this as valid.
If it's a CLP-500, the three contacts on the side of the cartridge have a resistor (for the capacity of the cartridge) and a falmeproof fusible resistor which resets tha page counter (for that cartridge) when a new cartridge is installed.
If this IS a CLP-510, first make an information confirmation print.
Press MENU, then press ENTER, and ENTER again.
Look at the counter for the imaging unit, is it a low count confirming that you have indeed replaced it ?
If not you will need to reset the counter.
Check the counters for the toner cartridges, and check the capacity of the cartridge. On a CLP-510 the image counter for the toner is held on the chip on the cartridge (which also identifies the capacity of the cartridge).
There have been some faulty (oiginal Samsung chips), and of course re-manufactured cartridge chips could fail (many re-manufacturers don' test their cartridges before dispatch, they don't have the facility to do so without starting the count on the chip (or 'bowing' the reset fuse on a CLP-500 cartridge). VERY few re-manufacturers can test these cartridges without starting the count.
Sometimes the 'replace xxxxx toner' messages are caused by toner on the three contacts on the side of the cartridge, or their mating contacts inside the printer. Rarely, this can be caused by a faulty circuit board.
1 Could be toner on the contacts (inside the printer) that mate with the contacts on the cartrdige.
2 Are you sure they are 510 toners and not 500 ones ?? 510 toners have a chip that identifies the cartridge (Colour, Capacity) and maintains a count of the pages printed.
500 toners have a reset fuse that resets the toner counter in the printer, and a resitor that identifies the capacity
3 Are they new cartridges, remanufactured, or 'home refiled'.
if either of the later two, were the chips replaced ? - if not the cartridge still thinks it has printed its full life of pages.