Question about Western Digital Caviar SE16 (WD5000AAKS) 500 GB SATA Hard Drive

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WD5000 My Book 500 GB -- I/O error cannot access

My computer recognizes the external drive, but when I click on the drive in My Computer (running right now with Windows XP) I eventually get
not accessible and I/O error.

The light flashes and I hear a fan.
The My Book was dropped which probably caused the problem.
Thanks.




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  • appinaveen Mar 12, 2009

    h have a problem my wd portable hd 250 is not working, when i connect to the computer it shows that drive is not acessible i/o error. so please help me to fix the problem

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I had exactly the same problem with a WD 500gb External HD MyBook Edition USB , eventually opened up the case removed the 500gb Caviar disk put it in an external HD Case (AC Ryan's AluBox)
and still had I/O error !!! i had serious music projects and stuff i didnt want to lose , after lots of research and looking around this program SAVED MY LIFE AND ALL OF THE STUFF IN THE HARD DISK !!!!
Ontrack EasyRecovery Professional v6.20 retail first i run the simple in-depth diagnostics then i used the EasyRecovery DataRecovery option and after about an hour of scanning started copy-pasting all my files onto another disk ! this app saved my life a special thanks to its programmers ! im John from Greece , hope this helps bro!

Posted on Nov 18, 2009

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Posted on Jan 02, 2017

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Dear karroll.

Im having same as you're problem. but there is solution that might help you, but didnt work for me for some reason..

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trying to connect your ext. Harddisk again

Best regards
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