On 27/11/2008 our starbox lost most of its channels it will scan for updates reaches 100-110% but doesn't solve the problem. We live in the ex Cable and Wireless area any new codes for the nagrivision available yet?
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you should not have factory reset when you lose a chnl delete the chnl then rescan you never need to factory reset you lose the flash or newest update you had installed reflash your box and delete the chnls that are scrambled only and then rescan
If you have not lost all encrytped channels, you will Virgin has now switched to nagravision 3 encryption. All eurovox/starview boxes can now only receive SOME free to air programs. If you rescan, all the programs are picked up, but all the encrypted channels are blocked. There is no fix yet, and there will probably be NO fix for your box, or any box without an ethernet connection. Check afterdawn.com or techkings for more info
Try and determine the lowest transponder frequency that you can get a signal on. Look at the frequencies you already have on the channels saved so far and choose the lowest. Then in the installation menu select MANUAL SCAN and set that as the frequency. Make sure you can see a signal and scroll down to Network scan and change to ENABLE with the Right arrow. While still highlighted, click OK. Scanning should then begin. It will say 1/1 to start with but should then jump up to 1/?? (the ?? being 2 digits). Using this method indicated it scanned 56/56 transponder frequencies as opposed to 48 in Auto scan on one main provider.