Question about Datamax Allegro2 Thermal Label Printer

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Datamax allegro2 error

Ribbon and paper light is coming on when we try to print

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  • teiko1986 Jan 12, 2009

    i have the same problem but still cannot print,can attach with solution and pic for me how u resolve this problem?

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1 Answer

If you have it set to use thermal ribbon and dont use 1 then you can get this error..

put a ribbon in or there is a switch located inside the case near the feed switch turn it off

Posted on Jun 07, 2008

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I HAV A DATAMAX I-CLASS PRINTER IT IS SAYING THAT I HAVE A RIBBON FAULT AND THE PRINTER IS THERMAL


Thermal can mean "Direct Thermal" (no ribbon) or "Thermal Transfer" (with ribbon). If you want to print using Direct Thermal labels you need to select Direct Thermal from Media Settings in the Menu accessed from the Control Panel on the front of the printer. Otherwise, the printer sensors will look for a ribbon that is not there, and you will see an error message.

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I have a w class data max printer and it prints the labels but very light ink on it i was told that the green wheel on the side controls that but i have tried every single level on it but still light...


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Take a clean Q-tip and some IPA, and wipe the little black line of dots you will see inder the head. These are the thermal points on the print head and they do build up debris which moves the head away from the ribbon causing lite print.

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aldorobert20: Download driver in datamax-oneil.com or in seagullscientific.com

Roberto Martinez
padrino99@prodigy.net.mx

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1 Answer

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Definitely. possible solution match the width of your label and ribbon. if your ribbon is wider for .5 inch it should be good.
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Try using a alcohol solution (white spirit or a strong liquor like vodka will suffice) with a piece of paper towel to clean the head of the ink cartridge, then try printing a few times until it works well.

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miaharoon: Printing via Windows driver it's too long time because the driver sent a lot data to printer. Also the print speed via serial port it's slow. Inside driver, install Datamax printer fonts and barcode fonts to use it in Windows programs.

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