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Laptop worked fine the other night went to shut it down and it then said that an update was needed before it turned off so it done that and then turned itself off.went to turn it back on the next morning and it has worked it goes onto the acer screen then the windows the comes up with a blue screen saying stop c0000135(unble to locate component user32.d77 (or its d11) was not found.re installing the application may fix this problem)but i cant even get into the safe mode eaither to get onto main screen on pc please help

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Boot up computer and as screen starts up keep tapping F8 to go into safe mode and then go to system restore and restore to a date before the update and it should work for you ..... it may have not been a real update or it just didnt load right / larryyb

Posted on Nov 28, 2008

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