Question about Plantronics PL-CS55 Wireless Headset
I just put a CS55 Plantronics wireless headset with a HL10 lifter on my NEC phone and they people I am calling cannot stand the feedback they are getting when I talk. I know these will work because someone else in the office has the same system.
Any suggestions on what I should do?
This may be caused by a few things.
1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.
2. Make sure your speaking (transmit) level is not too high. First, try lowering the volume on the telephone. If you still hear distortion, adjust the volume of the headset. The master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.
3. Double check the battery has a full charge.
The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.
3 hours = full charge
4. Make sure the headset has been paired to the base.
Posted on Jul 18, 2009
The major setting for these headsets are underneath. Setting "B" is the factory setting, you can experiment with A, C, or D as well if this does not work.
Round dial should be set to "0" (picks up dial tone, adjust if no dial tone) and intelli switch to - not =
But try the settings underneath first, this will make or break it.
Try also to keep it as far away from the phone as possible.
If there still is feedback, contact Plantronics, or where you bought it from, it is likely defective.
Posted on Nov 19, 2009
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Posted on Jan 02, 2017
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