Question about Acer Aspire 1642WLMi Notebook

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Cannot start up my laptop since in done an update

I have got an acer aspire 1642wlmi laptop it was all working fine up untill the other night when i went to close it down it said an updated was needed so it dont then then shut itself down auotmatically went to turn it back on the next morning and wont loads up the acer screen then goes onto the windows one and then a blue screen reading stop:c00000l35 (unable to locate componet this aplication had failed to start because user32.d77(or 11) not to sure.was not found) i have tried starting pc up on safe mode and that wont even work what shall i do next??

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Try booting into "Last known good configuration" it is on the same screen as Safe Mode, if that does not work, you can try to run CHKDSK /r from the windows install CD, just choose "Repair" in the option, if this does not work I suggest removing that hard drive and slaving it into another computer to get your data off and then reload Windows onto it. It is missing a .dll

Posted on Mar 11, 2009


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HI there,
I believe this to be an overheating problem. Unplug the machine from the power supply and turn it upside down, with the front edge of the laptop facing you, look at the base, on the left hand side there is a large access panel. Remove this panel (3 screws) 2 at the bottom of the panel and one further up. Once these screws are undone, rotate the panel away from you to remove it.
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1 Answer

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Information on Acer 1642 WLMI battery

The replacement battery you mention is High capacity battery that will work with your laptop.

186508APTA 14.8 Volt Li-ion Laptop Battery (works with Acer Aspire 1642WLMi).

14.4/14.8V, 4400mAh
  • This battery only compatible with 14.4V and 14.8V version.
  • New 100% OEM compatible
  • Guaranteed to meet or exceed original specifications

  • If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    I’m happy to assist further over the phone at

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