Question about RCA P61927 61" Rear Projection Television
The TV is 5 years old and there is no picture through the cable input. It doesn't matter if it is the cable or a VCR or a DVD plugged in to the cable port the only way you can see the picture is in the TV Guide plus mode. I hooked up the DVD with an S-video cable and can watch DVD's no problem. Picture looks great and all three bulbs are working. I looked for a reset button on the TV a could not find one. Is there a simple fix for this?
i dont have a soultion for you but can tell of my experince with rca 52"dlp after having mine for six months did same thing sent it to the repair shop it stayed there for three months then they said they couldnt fix it tried to talk to rca cust serv reps who basicly said they didnt care after two more months i finaly got the store manager where i bought it to go to bat for me and they agreed to replace it but with a lower grade model and no warrenty as they said mine had expired even though it had been broken for eight months after three months the new one did the same thing i was told it was the light engine which cost 2 grand and were on forever backorder and id just get another tv before putting that much in that tv but it wont be another rca hope this helps now i have a 100lbs paper weight firstname.lastname@example.org
Posted on Dec 28, 2007
SOURCE: no picture
Sounds like it could be the entire light engine. The part is available on the Internet, but it runs $700 - $1200 without the lamp (although it sounds like you could use your existing lamp without a problem). These parts, however, are notoriously hard to find and may be backordered for months.
May not be worth the cost, but that's up to you.
Posted on Jan 08, 2008
IF you would like help diagnosing your set. Go to the enclosed link. They have the service manual for your set and offer unlimited chat support for only 29.99. Just click on your sets manufacturer and you will see your model. Then click on the contact us link and provide your email address and they will email your manual and instructions on how to obtain your support. I am one of their techs. This manual contains step by step procedure for troubleshooting Your RCA DLP Light Engine
Posted on Jan 15, 2008
On the back of the TV, you'll find the Access door to your lamp. Unplug the TV from power, and remove the screw on the access panel. Inside you'll find 2 additional screws holding in the lamp housing assembly. Remove the screws, then the lamp assembly and visibly inpect it. You'll know if the lamp is defective, it will have obvious damage. If so replace with part # 260962, you can acquire this lamp for arround 100 dollars off ebay, or 262.00 direct from RCA.
Posted on Jun 04, 2008
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