Question about Canon i850 InkJet Photo Printer

10 Answers

Canoni850 Yellow light flashing about 7-8 time then green but the printer is not responding to print Printer not responding. After lighting in green, the power light flashes orange 7 times consecutively. Tried cleaning the print head.

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  • shu6 Nov 29, 2008

    Dear Mr.Lee:This is Shu Liu (shu6)requested for repairing my Canon i850 11/28/08 and I tried your remedy of my Canon printer i850 with the problem of "can't print with 1 green and 7 orange flashes consecutively"
    The provided procedure:
    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.
    By the way, what is waste ink counter?
    Please help

    Shu Liu (shu6
    11/28/08

  • shu6 Nov 29, 2008

    11/28/08
    Dear Mr.Lee: My name is Shu Liu (shu6) who has requested for repairing my Canon i850 11/28/08 and I tried your remedy of my Canon printer i850 with the problem of "can't print with 1 green and 7 orange flashes consecutively"
    The provided procedure:

    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.
    By the way, what is waste ink counter?
    Please help

    Shu Liu (shu6)



    posted on Nov 29, 2008

    Rank:
     Wiz
    Rating: 81%, 275 votes
    ok you can try and resolve this by removing the lead from the pc, then remove the printer power supply from the mains.
    Go back to the pc and uninstall the printer software, restart the pc so it remembers changes in the registry, when the pc has loaded up (power the printer up but don't connect to the pc)
    reinstall the printer software, the printer may prompt you to connect the lead, when installed realign the cartridges and print a test page

    i hope this helps and resolves your problem

    regards

    11/29/08
    I have tried the above trouble shooting method: Disconnect USB cable and Power cord from the i850 - uninstall i850 driver using add/remove program - restart PC - power the printer without USB cable - install the printer software using Canon CD - PC prompts me to connect the USB cable.

    Result: The printer had no response from the beginning to the end of the process and the LED always gave me 1 green and 7 orange flashes consecutively.

    Question: What else could it go wrong?
    The problems could be in the printer?
    What is waste ink counter? If it is the problem and what should I do to repair or replace it?
    How to correct the waste pad problems?
    Help! Help! Please

    regards

    Shu Liu

  • shu6 Nov 30, 2008

    Solution #1

    posted on Nov 29, 2008

    Rank:
     Wiz
    Rating: 81%, 275 votes
    ok you can try and resolve this by removing the lead from the pc, then remove the printer power supply from the mains.
    Go back to the pc and uninstall the printer software, restart the pc so it remembers changes in the registry, when the pc has loaded up (power the printer up but don't connect to the pc)
    reinstall the printer software, the printer may prompt you to connect the lead, when installed realign the cartridges and print a test page

    i hope this helps and resolves your problem

    regards

    11/29/08
    I have tried the above trouble shooting method: Disconnect USB cable and Power cord from the i850 - uninstall i850 driver using add/remove program - restart PC - power the printer without USB cable - install the printer software using Canon CD - PC prompts me to connect the USB cable.

    Result: The printer had no response from the beginning to the end of the process and the LED always gave me 1 green and 7 orange flashes consecutively.

    Question: What else could it go wrong?
    The problems could be in the printer?
    What is waste ink counter? If it is the problem and what should I do to repair or replace it?
    How to correct the waste pad problems?
    Help! Help! Please

    regards

    Shu Liu

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There is too many people trying to fix the same thing. LOL sorry Guys thats crazy. What is this ?not enough work to go around or are we trying to prove who is smarter.

God Bless Greg

Posted on Nov 30, 2008

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Unplug the printer
Hold the power button down and plug the printer back in
while holding the power button press reset twice
release power button
Thats it your done


The above is the correct method to reset the system.

Posted on Nov 30, 2008

  • Rishi Roshan Ali Nov 30, 2008

    Reset paper feed and resume are the same button..

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  • 10,515 Answers

Hi,

7 TIMES CONSECUTIVE ORANGE LIGHT - "PRINT HEAD ERROR"



Steps to rectify :-

Soak the lower part of the printer head in hot water. I place the printer head in a flat water bowl and carefully poured water into the base, they also warned me not to get the circuit board wet that is mounted on the plastic print head. The ink will disolve over time in water. Rinse and repeat as needed. You can use a straw to blow the screen, this will help break any gunk that has built up over lack of use. Then I used MS Paint program and made four color horizontal grids about 3 inches each: Red, BLUE, Yellow and Black. I printed it several times to get the ink to push out the water in the screen. It worked, but a hassel and wastes a lot of ink.


and this is how "WASTE INK RESET IS DONE"



Thnx.

Posted on Nov 29, 2008

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The printer error has nothing to do with the computer. the waste pad is where excess ink goes during printing. follow the steps on how to reset the "counter" provided by the other experts.
if the counter reset didn't fix the problem, accept the fact that it is already a hardware issue.

Posted on Nov 29, 2008

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Ok you can try and resolve this by removing the lead from the pc, then remove the printer power supply from the mains.
Go back to the pc and uninstall the printer software, restart the pc so it remembers changes in the registry, when the pc has loaded up (power the printer up but don't connect to the pc) reinstall the printer software, the printer may prompt you to connect the lead, when installed realign the cartridges and print a test page

i hope this helps and resolves your problem

regards

Posted on Nov 29, 2008

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  • 849 Answers

Check these three possibilities.

1.

Posted on Nov 29, 2008

  • Muhammad Saeed
    Muhammad Saeed Nov 29, 2008

    1. paper jam

    2. ink cartridge

    3. head/cartrige liver jam



    if these are ok, the consult a qualified technician.

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This fault is due to the waste ink pads being full, The machine will stop working until the machine has been serviced and cleared. Normally it is the end of life once the ink pads are full. By time you get engineer a out with new pads and for him to fit them it would cost more then a new machine

Posted on Nov 28, 2008

  • 2 more comments 
  • mohammed marika thambi
    mohammed marika thambi Nov 28, 2008

    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.
    Alternate blinking orange/green after steady green is a waste ink full error.
    Blinking orange 7 times after green is a head tempreture error, replace the printhead (QY6-0042-000)
    Resetting the EEPROM as some posts here suggest will not solved a bad printhead error.



  • mohammed marika thambi
    mohammed marika thambi Nov 28, 2008

    .This is exactly what I mean when you have to know a little about what
    you are doing. There are two kinds of error signals and two kinds of
    flashes. The first is call "Operator Codes", and this consist of
    "REPETATIVE Flashes of Orange only, and then back to green. 7 flashes
    of orange for the i850 is a Carriage Jam error, or some other kind of
    error with the carriage. I'll get back to those in a moment.

    The
    second kind of flashing signals are called "Service Errors" and are not
    ment for customers but for only Service people,..or just to let you
    know you need to have your printer service. These codes are "ALTERNATE
    Green-Ornage" flashes that also end up at Green and then repeat the
    sequence. For example, G-O-G-O-G-O-G-O-G-O-G-O-G-O-GGGGGG, means the
    Waste Ink Error, and this is the only error that can be reset in
    Service Mode.

    You were trying to reset a Carriage Jam, or
    Purge unit Jam, or one of the other 5 things that can cause this
    "Operator Error Code. That would never work,...LOL...

    Your error
    could be caused my the Purge unit sticking in some bad position because
    it is all gummed up with ink. Or There could be some kind of paper
    stuck in the gears of the purge unit, or one of the purge unit gears
    popped out of gear, or some piece of paper is stuck under the carriage
    and won't let it move, or it won't move at the right speed, or one of
    the ink carts has popped up and is catching on something, or you got
    some ink on the Timing strip that runs through the back of the
    printhead, or the drive belt that moves the carriage asm is broken, or
    the tension spring that holds the drive belt taunt popped off, or the
    drive belt motor connector is blown or it's cable came unplugged,
    orrrrrrrrrrrrrrrrr,,, wait a minute,.. I went over my list of 5
    things,...oppps.

    Now it is time for you to tell us more on just
    what the printer is doing. We know it give you 7 orange flashes. Start
    with tuning the power off, waiting for 2 minutes, then turn it back on
    and describe each thing it does. It is OK to open the cover and watch
    the inside guts as it will still do all of the internal testing before
    it ever tries to move the head to the center. We need to know the exact
    sequence of the Green power light.


  • mohammed marika thambi
    mohammed marika thambi Nov 29, 2008

    Canon Waste Ink Tank Reset Procedures


    Canon
    S9000, S300, S400, i550, i560, i850, i860, i865,

    1. Turn off printer

    2. Hold down Resume button and press Power button.

    3. Keep holding down Power button and let Resume button go.

    4. Press Resume button 2 times then let BOTH buttons go.

    5. Green lights will flash and then stop blinking.

    6. When green lights are solid, press the Resume button 4 times.

    7. Press the Power button and the printer should turn off, if not,
    press the Power button once more.

    8. Your printer should respond as normal.



  • mohammed marika thambi
    mohammed marika thambi Nov 29, 2008








    What to do if all the lights on your printer are flashing.
    This normally means that the waste ink counter has reached its maximum value. When cleaning cycles are run, the waste





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Is everything connected properly? In right spots? plugged in all the way?

Plus it could help you if gave name and model #

Posted on Nov 28, 2008

  • Patrick Shaffer
    Patrick Shaffer Nov 28, 2008

    1. Press and hold "Stop", "Maintenance", and "Power" buttons for about
    10 seconds. A message will come on the screen saying counter is reset
    and to turn the printer off. The R200 and others don't have a screen so
    just wait until the 10 seconds is up.
    2. Turn the printer off, unplug the power cord. Wait about 1 minute and
    power the printer back up. The counter will be reset. That's all there is to the reset procedure.

    Is the waste pad full ?
    If the waste pad is actually full and ink is about to overflow, then
    you need to install a waste container. You can see the waste pad by
    opening the access panel on the back of the printer.
    Changing the waste pad requires almost complete disassembly of the
    printer, it is a big job. There is an easier way.
    Open the access panel on the rear of the printer (remove screw) and
    look inside carefullly with a flashlight. You will see a tube (down and
    to your left) coming from the cleaning pump and it will have an open
    end on it. This is the tube that delivers ink to the waste pad.
    Use a piece of coathanger wire or equivalent, and fish out this piece
    of tube. Bring it to the outside of the printer, thru the access panel.
    Find yourself a suitable container (Tupperware or a plastic cup or jar)
    that is not too tall. Put the tube into this container and secure the
    tube and container so they won't come apart or lose connection if the
    printer is moved.
    If you wish you can make a hole or notch in the access panel cover so
    it can be replaced.
    Now the ink will go into this container and not into the waste pad
    inside the printer. If it gets full, dump it.

  • Patrick Shaffer
    Patrick Shaffer Nov 28, 2008

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Did you try to reseat the printer head and the cartridge too. I get more info to get it resolved.

Posted on Nov 28, 2008

  • Maanita Chadha
    Maanita Chadha Nov 28, 2008

    Probably your waste ink counter. Should be cleaned or replaced before
    resetting but usually you can get away with resetting once.
    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.


  • Maanita Chadha
    Maanita Chadha Nov 28, 2008

    SECOND STEP:

    i850 blinking 7 times i waste ink full..but clear the reset the waste
    ink counter is 4 times not 3..=.= i know some manual is say 3 times but
    actually is 4..

    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER


    now try press resume button 4 times..after that press the power button


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  • Canon Master
  • 541 Answers

It means your wast pad is full and needs to be reset i will have a look for you to find how to reset it

Posted on Nov 28, 2008

  • Lee Reynolds
    Lee Reynolds Nov 28, 2008

    try this
    Probably your waste ink counter. Should be cleaned or replaced before
    resetting but usually you can get away with resetting once.
    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.


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