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Power outlet does not work - Gateway PC Desktops

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Assuming you mean the AC adapter, it could either be the adapter or the power jack.
Try using your battery. If no power with that then its possible its the motherboard. If it works with the battery and not the adapter then try wiggling the wire on the adapter while powering on. Mine had a short within the adapter's wire, about 1 foot away from the tip of the adapter. I ordered a new adapter and it solved my problem.

also if you could be more specific as to what your problem is and any errors, etc, it would be more helpful.

Posted on Dec 01, 2008

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Try using a different power outlet and see if the problem continues. if so you may want to try a new power cable. Either you are not receving enough power from the outlet, or the cable may be shorted out in a spot. Hope this helps.

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I would first check and verify that the electrical outlet or power strip that they are plugged into is working. If a plug gets in a bind it could have blown a fuse on the power strip or the power strip might have a reset switch on it. Or the power strip might have failed. If you have a uninteruptable powersupply that you plug everything into you will need to confirm that it is working as well, test it and look for reset buttons or a fuse holder on it. Your electrical cords could have been pulled out from the wall outlet itself while cleaning sometimes even wall outlets if put in a bind from pressure will blow a fuse or the cord might pull out just enough that it is not making a good connection.
You might get a lamp with a bulb that you know works and plug it into the same electrical receptical that you have the dell computers power cord plugged into and then test the monitor power source the same way.
If the outlets or power strip are getting power and that is confirmed by testing them, and then you plug in the Monitor and Dell power cords into the sources that you have confirmed are getting power, and they do not come on we have a different problem.
If the monitor is hooked up wrong to the computer or not even hooked to the computer the light should come on on the front of the monitor incicating that it is getting power. If you plug it into a confirmed working electrical outlet the light should come on on the power button of the monitor. If it does not come on then somehting might hve possibly damaged all of the epuipment that was plugged in like a power spike on the electrical lines going into your home, this would be very rare but not impossible.
I am sorry for all of the senerios but you were not really clear on what you were using as power sources going to the equipment and I wanted to try and cover the most common possibilities in one email. Please let me know if this helps

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I assume it's a pc.
1. Make sure the computer is plugged directly into a wall outlet not to a power strip.
2. Check that the wall outlet is working and not overloaded
3. Have you had any power spikes lately? Your power supply could have been affected.
4. Get a giood surge protector--it's worth the price.

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Dear zmatt,

Looks like the power outlet or UPS may be at fault. Try a different outlet. That's all I can thik of.

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How old is your computer? Did you recently have a power outage or anything? Most the time if a computer won't turn on, something in it went bad OR an outlet is bad. Try this:

1. Make sure that the power switch is on, the switch in the back (on the power supply itself) is turned on, and everything along those lines is functioning.
2. If that doesn't work, and it will not power on AT ALL, make sure the cords are plugged firmly in place, including the surge protector and/or the power cord itself.
3. Try resetting the surge suppressor and/or plug the computer into a different outlet in the surge suppressor. Try other items in that surge suppressor (or even in the wall outlet, if that's what you're plugged into) to make sure that the outlet itself is working.
4. If your computer is plugged directly into a working wall or surge suppressor outlet, try a different power cord.
5. If your surge suppressor works, your wall outlet has power to it, and you are using a known-good power cord in the computer, you will have to go into more in-depth investigation as something inside the computer likely went bad. It could be the video card, motherboard, CPU fan, power button, or the power supply itself. Start by testing the video card and the power supply by (one at a time) swapping out a known-good component for the one you suspect may be bad. If it won't turn on after that, try swapping out the next and try it again. If it still will not work, it could be something more serious such as the motherboard or power button.

Good luck!

it could be a bad power supply or a bad motherboard. Other problems might cause issues, such as a bad video card.

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