I installed new cartridges and now my printer can not align the cartridges and it won't print right. I have tried five times. I have tried to clean them and I have tried to reset the printer to factory settings. Nothing seems to help. Truly Frustrated!!!
Printer keeps trying to perform an alignment after installing a new black ink cartridge fix:
1.Unplug USB 2.Turn printer off 3.Wait 10 seconds 4.Remove paper from paper tray so printer has no paper to print on 5.Turn printer on 6.Printer messages to insert paper in paper tray 7.Press and hold “Setup” and “ Cancel” buttons and press “OK” 8.Should be good until next black ink cartridge change.
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On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges
screen appears, displaying the animated instructions for installing or
changing cartridges. When you have finished viewing the animation,
click the "Finished" button.
Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
the "Choose Cartridges" screen appears, select the cartridge(s) you
installed in your printer from the list boxes. Click the appropriate
box to reset the ink levels to full. Click "OK."
Automatic Alignment screen appears. Click "Align" to align the print
cartridges for best print quality. The printer prints a page with a
bi-directional alignment pattern. On the printed test page, locate the
number that comes closest to forming a straight line under the
bi-directional alignment pattern. Enter that number as the
bi-directional alignment setting in the Alignment Cartridge dialog box.
Align your cartridges to solve print quality problems such as:
• Characters are not properly formed or are not aligned at the left
• Vertical, straight lines are wavy.
1 Load paper in the paper support.
2 On the control panel, press Copy.
3 Press Options until Maintenance appears.
4 Press the right arrow until Align Cartridges appears, and then
An alignment page prints. Once this page prints, your automatic
alignment is complete.
Please rate this solution.thanks and good luck.
Remove both the cartridges from the printer and check the expiry dates on both cartridges, if any of the cartridge is expired then change the cartridge and check the result. If the cartridges are not expired then check the ink levels present in the cartridges from the HP Solution Center. If the ink levels are good then clean the copper contacts of the cartridges with a soft cotton cloth and power cycle the printer.
Turn the product off.
Unplug the power cord from the product.
Wait 30 seconds, and then reconnect the power cord to the product.
Turn the product on.
Now insert the cartridges and align them, after alignment page prints then scan the page.
If it still gives alignment failed message then remove the cartridges and reset the printer and check for the result.