Question about Canon Rebel XT / EOS 350D Digital Camera

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Hi, I'm getting error message 005 - the auto flash won't flip up. It seems like it wants to (moves slightly) but just won't pop up. Screen says to turn off and then on again...no luck.

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I had same problem and found the hinge/bearing for the flash corroded, probably due to sea spray. Remove side arms on flash which limit the amount of travel BUT ENSURE YOU NOTE WHICH GOES ON WHICH SIDE AND WHICH WAY UP! (Not doing that cost me an afternoon of trial and error!) Remove the three screws (two short one long) which hold the cover on the flash and remove the cover (toward the front). Now you can ease out the bearing but not remove it totally because the flash wires go through it. (right hand side viewed from the front). Clean it (Iso-Propyl alcohol and cotton bud) then reassemble and check flash is VERY free to move. Note side arm screws have a shoulder on which the arms can swivel ensure they are correctly located or the flash will seize up when you tighten the screws. Good luck, do post if this works for you so others will know.

Posted on Sep 19, 2009

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i don't think so.
Here's a very simple solution I found to get the flash to pop up without destroying your camera.
http://forums.dpreview.com/forums/read.asp?forum=1031&message=31993875
the person suggests using a fingernail. (s)he must have long fingernails. I had to use a piece of paper folded in half. Swipe the paper from back to front, as in, from the eyepiece side towards the lens side.
Here's a picture: http://www.flickr.com/photos/dougpardee/133066175/
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To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
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2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
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If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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1 Answer

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I had same problem and found the hinge/bearing for the flash corroded, probably due to sea spray. Remove side arms on flash which limit the amount of travel BUT ENSURE YOU NOTE WHICH GOES ON WHICH SIDE AND WHICH WAY UP! (Not doing that cost me an afternoon of trial and error!) Remove the three screws (two short one long) which hold the cover on the flash and remove the cover (toward the front). Now you can ease out the bearing but not remove it totally because the flash wires go through it. (right hand side viewed from the front). Clean it (Iso-Propyl alcohol and cotton bud) then reassemble and check flash is VERY free to move. Note side arm screws have a shoulder on which the arms can swivel ensure they are correctly located or the flash will seize up when you tighten the screws. Good luck, do post if this works for you so others will know.

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