Question about SanDisk Sansa e250 MP3 Player

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Deleted Files Still Show Up As Empty

If I try to remove an album and artist from my Sansa, it will still show up as being there. It shows up as one random song from the album that is not actually there. None of this shows up on my computer when I plug the Sansa in, but it shows up on the Sansa itself. How do I get rid of these ghost files?? The only way I've been able to do it is if I remove all the files from the Music folder and then re-copy them back into the Sansa, but that takes forever to do. Is there another way?

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Re: Deleted Files Still Show Up As Empty - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

No, sorry. You must reformat and reload

Posted on May 26, 2008

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1 Answer

Files not deleted from m250

Try this solution:

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 14, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Feb 16, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sandisk E 260

If you want to delete EVERY track off the player, then reformat the player in Windows Media Player - it's a shortcut - see my "tips and tricks" on formatting mp3 players

If there are artist, album traces, then you need to click on every subfolder under your device in Windows Media Player and delete every trace that way - tedious, but effective

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Weird Random Happenings

if you're constantly updating your database of music or you're constantly making changes toyour files then your media player may be trying to update itself unsuccessfully, unfortunately this doesn't offer the option to automatically erase your old files. Under your media and synching options try to turning off your auto-synch option. Disabling this option or making it manual will have the disadvantage of not updating your subscribed music, but may keep songs that you already have in your database and on your media player from doubling up.

May 17, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

When i connect to the computer, i can add songs, but the songs on it dont show up

I don't know if you've inadvertently deleted the music folder, but that's what I did, when I deleted all the folders by mistake, thank heavens for in-store warrenty, they replaced it with another one. What I noticed on my replacement is synchronizing with media player doesn't work, it creates ghost folders and thinks music is there when it isn't, I don't understand it. Solution: open two windows for my music and sansa e280 music, then just drag and drop the folders; what I noticed is that in my music the folders are named by artist, and I prefer to see them by album, but when I view them in the player, I see the albums with the tracks in the right order.

Aug 17, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Transferring information

So this is closed then. Solution: upgraded Windows Media Player to v11 and re-synced my files

Mar 30, 2007 | SanDisk Sansa m240 MP3 Player

9 Answers

[Sansa e250] Deleted songs and now...

what you really have to do is: 1: Double click my computer 2:Double click Sansa e250 drive 3: Right click on the icon that looks like a disk drive and click format BE SURE TO HAVE BACKUP OF SONGS BEFORE YOU FORMAT!!!

Jan 06, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't get rid of songs/artist/album

try to format it. Call sandisk and ask them about how to format it...they can tell you more over the phone than i can emailing you. Maxx

Dec 31, 2006 | SanDisk Sansa e250 MP3 Player

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