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yes it must be shut off and completely defrosted.with doors left open it usually takes about 2 days. what happened if you look at the back wall in the freezer from the inside you will see a bunch of ice and there is more behind that panel you are looking at. it froze up the coils so that no air will get through them. good luck rich
it may be froze up, and require a defrosting. use a portable fan to speed up this process , also make sure the fan in the freezer compartment is working, with a little work and a zoom spout oiler, or some light motor oil, the motor can be sparked back to life.. freeze ups are common with the high humidity we are having these days.. jay the pool pump motor repair guy longwood Florida
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If you are hearing a clicking or buzzing then check out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Check if the condensing coil(the one by the compressor) is clog with dirt or grease ,if yes unplugged and clean it real good with a degreaser , also make sure the fan works , if all this is ok and you see the coil inside is partially frozed up ,could be that is low in refrigerant what means there's a leak that has to be fixed before recharge the unit.
Sounds like the system is low on freon. The other common problem is a dirty condenser. Insure the condenser is clean, if it is. You will need to charge the system with freon. Which only a qualified refrigeration tech should do.
The thermostat should be a close circuit when requesting cold temps. or when asking the compressor to come on. The exterior surface on some freezers warm when asking for cold inside. Yours has a condenser coil on the back and that should warm when cooling. If compressor is runningit should be wrm if no freon has leaked from freezer somewhere.
The defrost timer should rotate clockwise during the day and give approx. 3 defrost daily or about every 8 hours. Until the thermostat is resolved and asks for a closed circuit the compressor will not come on. Unplug freezer from outlet,remove thermostat wires, then turn the thermostat to its coldest setting and check again. If no closed circuit the thermostat will need replaced first. Hope this has helped you, Sea Breeze