Question about Canon i850 InkJet Photo Printer

1 Answer

Aligning Print Head Alignment

When printing a photo using Canon Photo Glossy, my pictures print very faded with a greenish/yellowish tint. Based on Canon troubleshooting, I uninstalled driver card, reinstalled it. No difference. I then uninstalled printer, reinstalled, no difference. When aligning the printer cartridge, I see A,B, C, F, G, H, J AND K. I do not see D, E, or I. Also, they blocks are not solid. They are all have lines in the them. So it is hard to determine which is aligned the best. (i.e., +/- 1 or +/- 2, etc.) Any suggestions?

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  • 7 more comments 
  • Susane Gruning Jan 21, 2007

    I am not sure what the diagnostic page told me. How do I know what normal is when I never printed this before?

  • Susane Gruning Jan 22, 2007

    No greenish/yellowish tint.

  • Susane Gruning Jan 22, 2007

    No greenish/yellowish tint.

  • Susane Gruning Jan 22, 2007

    Here is an example of my printer alignment after installing per above instructions

  • Susane Gruning Jan 22, 2007

    See attached image.

  • Susane Gruning Jan 22, 2007

    I do appreciate your patience and your ideas. Keep them coming.

  • Susane Gruning Jan 24, 2007

    Yes, I did try the driver reinstall.

  • Anonymous Mar 20, 2014

    printer prints double lines

  • Anonymous Mar 30, 2014

    There are smudges when printed and lines do not align

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Try printing a diagnostic page without the PC, if it prints normal then the problem is on the PC, probably drivers or possibly the printer queue configuration. If it prints the same faded fashion then I would suspect defective or clogged inkjet nozzles. Warning, be very precise with the buttons you push, you are entering the printers diagnostic mode and you can cause problems if you push buttons out of sequence or if you push them too many times. - Start with the printer off. - Hold down the resume button and then hold down the power button - Release the resume button - Press the resume button twice, then release the power button. - Let green light blink while the printer enters the diagnostic mode. - When the printer is done press the function button once to enter the print diagnostic page mode, then the power button once to start the job. - When the page finishes press the power button once to exit the diagnostic mode. Let us know if you have any other questions and please don?t forget to rate the posting.

Posted on Jan 15, 2007

  • 1 more comment 
  • tomj23 Jan 22, 2007

    Normally as in there is not greenish/yellowish tint???

  • tomj23 Jan 22, 2007

    Well, if you get the green tint printing via Windows and you don?t printing a diagnostic page then I would first try downloading and installing the latest driver from the Canon site. The link is here:
    http://www.usa.canon.com/consumer/contro...

    If you have Window XP this is the installation process:
    -Click on the *Drivers / Software link and under the drivers section select the driver appropriate for your operating system.
    -Scroll to the bottom of the next page that appears and click on the *I agree ? begin download* link.
    -Scroll to the bottom of the next page that appears and select *Automatic Driver Installation*.
    -Agree to the license and click next.
    -Note that you are using Internet Explorer 7 you may see a yellow band appear on the top of the next window asking to install an application. Click on the yellow bar and from the menu that appears click *Install ActiveX Control*.
    -Another box appears to confirm the installation of the software driver, click the Install button. It?s a 4 MB download so it may take a minute or two.
    -Click on the Next button on the next window that appears.
    -Your entire screen will be taken over by the installation screen. Don?t hit any buttons or you will cancel the installation. During the installation your screen will blank out from time to time, that?s normal.
    - If your printer isn?t plugged in, connect to your PC and turned on at some point you will be prompted to do so.
    -Continue to follow any instructions that may appear, I don?t have this model printer so I can?t actually complete the install. When its done try printing from your computer again to see if the problem has gone away.

  • tomj23 Jan 22, 2007

    Have you tried the driver reinstall yet?

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