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Access to my hotmail account has been denied for almost 2 weeks now. I have tried changing my password but am not able to. Any assistance I am told they are sending goes to my hotmail account which, of course, I can't access.

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TRY OPENING A NEW ACCOUNT WITH THE SAME ALTERNATE EMAIL ACCT. PASSWORD AND USER NAME SERVER SHOULD THEN RECOGNIZE YOU AND ASK FOR USERNAME N PASSWORD AND LET YOU IN.RICHARDM69

Posted on Dec 02, 2008

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I want to change my Hotmail (outlook) password I've been told my outlook has been hacked.


How to Change a Hotmail Account Password Two Methods:Changing a Password From Your AccountChanging a Forgotten Password or Recovering an Account
Outlook.com is the new name for Microsoft's web email service, formerly known as Hotmail and Windows Live Mail. If you have a Hotmail account, you can still access it through the Outlook.com website. You can change your password from your account settings or you can have your password reset if you can't remember it. If you don't have a recovery account associated with your Hotmail account, you will need to fill out a questionnaire so that Microsoft can verify your identity.
670px-change-a-hotmail-account-password-step-1-version-4.jpg1
Sign in to Outlook (formerly Hotmail). Enter your Hotmail address and password to login and open your inbox.
  • 670px-change-a-hotmail-account-password-step-2-version-4.jpg2
    Click your profile image in the upper-right corner of the inbox.
  • 670px-change-a-hotmail-account-password-step-3-version-4.jpg3
    Select "Account settings".
  • 670px-change-a-hotmail-account-password-step-4-version-4.jpg4
    Click the "Security and password" menu option.
  • 670px-change-a-hotmail-account-password-step-5-version-4.jpg5
    Verify your account (if necessary). You may be asked to verify your account if you are using a browser you don't normally use. Microsoft will send a code to your backup email address. If you don't have access to your backup email address, select "I don't have these anymore".
  • 670px-change-a-hotmail-account-password-step-6-version-4.jpg6
    Click the "Change password" link. This is located under the "Password and security info" section of the Overview.
  • 670px-change-a-hotmail-account-password-step-7-version-4.jpg7
    Enter in your current password, and then enter a new password. There are three fields in the "Change your password" page. The first is for your old password, and the second two are for your new password. You will need to enter the new password twice in order to confirm it. Click the Save button.
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
    • If you are worried about your account security, you can have Microsoft ask you to make you change your password every 72 hours. To enable this, check the box at the bottom of the page.
  • 670px-change-a-hotmail-account-password-step-8-version-4.jpg1
    Open the.Outlook.com sign-in page. You can recover Hotmail passwords using the same method as recovering an Outlook password.
    • Hotmail accounts that were deactivated due to inactivity can be activated as long as it has been less than 365 days since your last login. If it has been over a year since you last logged in, your account and emails will be deleted and the name will become available for someone else to use.
    • Hotmail accounts that were manually deleted can be recovered for 30 days.
  • 670px-change-a-hotmail-account-password-step-9-version-4.jpg2
    Click the "Can't access your account?" link below the Sign In button. This will take you to the password reset page.
  • 670px-change-a-hotmail-account-password-step-10.jpg3
    Select "I forgot my password" and click "Next".
  • 670px-change-a-hotmail-account-password-step-11.jpg4
    Enter your Hotmail email address in the "Microsoft account" field.
  • 670px-change-a-hotmail-account-password-step-12.jpg5
    Fill out the CAPTCHA underneath and click "Next". If you can't read it, you can click New to get a new one or Audio to have it read aloud to you.
  • 670px-change-a-hotmail-account-password-step-13.jpg6
    Choose how you want to receive your reset link. If you have another email address attached to your account, you can have the password reset link sent to that email address. If you don't, you can click the "I don't have any of these" option. This will open a questionnaire which will help Microsoft verify your identity.
  • 670px-change-a-hotmail-account-password-step-14.jpg7
    Fill out the questionnaire if necessary. Enter in an email address that you can be reached at. Answer all of the questions provided to the best of your ability to help verify your account. Using the questionnaire can take up to 24 hours to receive a response. This is the only way to recover your account if you don't have a secondary email address.
    • Do not trust any site that claims to have a toll-free number to recover your account password. There is no number that you can call to recover your account.
  • 670px-change-a-hotmail-account-password-step-15.jpg8
    Reset your password. When you get the password reset link, you will be allowed to enter in a new password. You will need to enter it twice in order for it to take effect. You can now use this new password to sign in to your Outlook account.[1]
    • This password is your Microsoft account password. That means that anything else that uses a Microsoft account, such as Windows 8, SkyDrive, or Skype, will need to have the new password entered the next time you log in.
  • Mar 03, 2015 | hotmail.com

    1 Answer

    I cannot access my hotmail account, why isthe access denied?


    Try going to outlook.com and typing in your e-mail with @outlook.com not @hotmail.com
    It is possible that your account has been automatically upgraded.

    Jan 26, 2013 | Computers & Internet

    1 Answer

    Can not access my yahoo account and facebook account


    You need to report that to HOTMAIL. tell them you forgot your password and you will be told to answer some security questions and you would be told to change your password. please try that. thanks

    Aug 04, 2011 | Microsoft Windows Live Messanger

    1 Answer

    After I enter my username and password www.bing.comsearch.....eceterra, why wont it login on my laptop but both my desktops are networked together online and they both get facebook? About a week ago, I was...


    There are many factors that denies access to your face book.
    1. If it is a corporate office there might be some proxy settings which denies access. 2. Probably cache on your local machine / laptop, in this case try clearing your browser cache and cookies OR try it in http://anonymouse.org Or any other proxy sites.

    Apr 01, 2010 | Facebook Social Network

    2 Answers

    I can't access my gmail account. no on else knows my password, and gmail is denying me access.


    there have been problems related to these types with hotmail and yahoo too.......... try opening from an another comp or a diifferent network!!! if this doesnt work create a new account and transfer your mail and contancts to the new account..................try changing your passwd too>.. hope this helps!!!!!!!1

    Feb 04, 2010 | Google Gmail

    1 Answer

    Outlook express...hotmail My friend stopped receiving e-mails sept 1 2009. when he opens up an e-mail received before sept 1, he gets the following error message... access to the account was denied, verify...


    First make sure the Internet is working.
    If it is then try to login with the same username and password on www.hotmail.com if you can log in then it's a problem with outlook express if you cant then that is the problem.
    To make sure outlook express is correct click on Tools, Accounts then click on Mail tab and then click on your email address and select properties make sure the username and password are correct or retype them.

    Sep 25, 2009 | Dell Computers & Internet

    2 Answers

    Hi, my name is Kaitie and I am trying to regain access to my hotmail account. I tried to log on to my email like normal last week and found my password had been changed, and not by me. I have tried to...


    some body has access your email account and has changed the password, this happen when you have forget to logout from your email account, in a cyber cafe or in some place,
    now go to the support of hotmail and get your complaint registered to them

    how do you like the solution please rate it

    Oct 17, 2008 | Computers & Internet

    1 Answer

    I have an email account with hotmail. I changed the password and when I tried to log in I was denied access. I try to retrieve the password giving the information requested with no success. I know the...


    have you try to contact the msn regarding to your situation? try to contact them regarding to your problems. the msn or the hotmail is the responsible to that kind of matter. thanks!

    Jun 19, 2008 | Computers & Internet

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