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I have an HP DV 2000 (DV 2415 NR) which I bought last year. Last night for the first time I turned it on but nothing appeared on the screen. It was pitch blue. Would you please help me out? Sincerely, LM

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HI, First thing you want to do is to start the PC and while its booting press F8 two or three times.
If you've done it properly a screen with couple of option will appear. Choose the LAST KNOWN GOOD CONFIGURATION.

The PC will then try to start Windows.
If it doesn't work try the same thing but this time choose the START WINDOWS IN SAFE MODE option.

If it still doesn't work you will have to reinstall your OS.

Hope it helps
Please let me know if you need anything
cheers

Posted on Nov 28, 2008

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Posted on Jan 02, 2017

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