Question about HP ScanJet 4600 (refurbished) Flatbed Scanner

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HP Scanjet 4600 problem

Power and scanner light flashing continually and there is no menu display.

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I have over 10 of these scanners and they too frequently have hardware failures right out of the box. The good news is if you get a working unit they are reliable and very convenient to use. My users love them; unfortunately they are no longer made. Before you buy a new one as suggested I would strongly suggest trying the following in order: Test for hardware problems: -Unplug the USB and power cables. -Plug in the USB cable back in followed by the power cable. -The carriage on the scanner should move backward and forwards about an inch and the lamp should turn on. If this does not happen you probably have a hardware problem. See my last paragraph titled warranty replacement. Reinstall the software as follows: -Delete all of the software and drivers associated with this scanner. -Disconnect (or power down) the scanner. -Reboot the PC and reinstall the scanner software, making sure you follow the instructions exactly. Don?t plug in (or turn on) the scanner until you are prompted to by the installation instructions. -Before you actually try to use the scanner make sure you check the HP site for updates, download and install them. I have had a couple of scanners give hardware failures without the updates. Warranty replacement: If this is an HP factory refurbished unit or even a third party refurbished unit they should honor at least a 90 replacement warranty. My experience has been that HP and most other venders will pay for shipping both ways so don?t buy a new one until you at least try. Let us know if you have any other questions and please don?t forget to rate the posting.

Posted on Jan 14, 2007

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That means your scanner has a problem internally. bring it to the nearest service center or buy a new one coz its much practical than paying a service fee more than the cost of a new one.

Posted on Jan 14, 2007


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Scanjet 4600 is stuck halfway through scan

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Feb 05, 2016 | Office Equipment & Supplies

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Pin out for HP Q3110-60009

This is a simple cable, connector for 2 pin power supply, connector for USB 2.0, and male six pin round cable (same as PS/2 Keyboard/Mouse.) I have the scanner and power supply.


Mar 30, 2012 | HP ScanJet 4600 Flatbed Scanner

1 Answer

My HP Scanjet 5400C Scanner has decided to stop working. The 12 volt mains transformer feels cold and no light comes on the scanner. It appears that the transformer is US. Where can I buy a replacement

You can probably get this from HP. See and select your model. There are 4 versions of the ScanJet 5400C listed. Then select power module in the drop down menu and click on the arrow; power cords are listed separately. Alternatively, click on the arrow for show all parts. The listings are clearly labeled for the country electrical system with which a given part is compatible.

I hope this helps.

Cindy Wells

Jan 08, 2011 | HP Scanjet 5400c Flatbed Scanner

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Dont have driverers for hp scanjet 4600 and the file too large to download drivers about 220mb what do i do

Well, there a couple ways to get a driver. In the package the item came with, download from manufacturers web site (or other driver website), or call HP support and try to order a CD. There is one other alternate if you know someone who has the same printer you have.
220 mb file is not that big of a download, unless you have a slow connection such as dial-up. Is there some other reason the file is too large?

Dec 16, 2010 | HP (Hewlett-Packard) ScanJet 4600 See-Thru...

1 Answer

Can anyone tell me where to buy the data/power cable for scanjet 4600

Part Number is Q3110-60009. Prices vary depending on vendor. Does not include AC Adapter.

Sep 16, 2010 | HP ScanJet 4600 Flatbed Scanner

1 Answer

Same type of problem but Scanner Lamp is flashing 7 times

Is the scanner unlocked? Locate the lock switch on the bottom of the scanner.

Sep 17, 2009 | HP ScanJet 5300C Flatbed Scanner

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No OS 10.5 driver for hp 4600 scanjet

Hi ,
Kindly Copy the below Link to an Browser for Downloading the Mac Driver.(Copy & Paste).

May 23, 2009 | HP ScanJet 4670 Flatbed Scanner

1 Answer

Scanner stopped in the middle of a scan

Although I can not be sure without testing it, the most common problem with this type of issue is that the power supply adapter has failed. According to the manual (posted at this scanner has an external power adapter. Since you indicate that the scanners light does not come on, I would be inclined to believe that power adapter needs to be replaced. However, before you go and buy a new one, I would suggest you get the current adapter tested with a volt meter to determine if it is outputting the correct voltage and amperage.

If you discover that the power adapter has failed, you may be able to simply replace it in order to get the scanner up and running again. However please take note that depending on what part of the adapter circuit failed, its failure could possible have also damaged the scanner's internal circuits. However, if you find after testing that the adapter is outputting the correct voltage and amperage, then the problem would most likely be a scanner board circuitry failure.

May 04, 2009 | HP ScanJet 4600 Flatbed Scanner

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