Re: control lock is on

The dE error indicates that the door lock didn't engage or the signal that the door lock engaged didn't reach the electronic control for the washing machine. Water will not flow into the washer with the door "open" to avoid flooding your laundry area.

First, try to reset the error. Turn off the washer. Then unplug the machine from the outlet (or disable the power for that outlet at the circuit breaker). Once no power can reach the machine, press and hold the Start/Pause button for 5-10 seconds. This will discharge the capacitor that helps the machine remember the error code. Plug in the washer (or put the circuit breaker back to on). Close the door firmly and try to run any laundry cycle.

If the error returns, check that the door is properly aligned. This is particularly an issue if you changed the hinges to swap the direction in which the door opens. It can also happen if you put downward pressure on the door while it is open. Also make sure that no clothing items are sticking into the door jam to block it from closing. Similarly don't overload the washer with items. If you push hard to close the door while there is something blocking it, the door can also become misaligned. Try to straighten the hinges or replace them.

If the error persists, unplug the washer. You'll need to check the lock mechanism for damage and power across the latch, the wiring between the lock and the control board and the control board. Replace the appropriate faulty part.

Please add a comment with the washer model number if you'd like a parts diagram. If the washing machine is still under warranty, contact GE.

I hope this helps.

Cindy Wells

Remove the lower panel by taking out the screws at the bottom. Unplug washer. Then reach up inside to the bottom of the door switch and pull down on lever to unlatch the door. Try running machine again after plugging back in.

4lulia,
If your wash is DONE... Unplug the machine... the lock should release.
If the lock keeps doing this... you may need to change lock
Are you in the GTA area?
Send me an email
bweazer at yahoo dot com
Let me know if ok

Locking controls
The Control Lock prevents unintended use of the washer. You
can also use the control lock feature to prevent unintended cycle
or option changes during a cycle. When CONTROL LOCKED is
lit, all buttons are disabled. You can lock the washer while it is
operating.

To lock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds.
The CONTROL LOCKED status light glows.

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED Status light turns off.

Here is a link to the service manual for your washer...
http://136.166.4.200/contents/Laundry/WM2277/WM2277xx_Service_Manual.pdf
Check page 18 for error code LE which is 'locked motor' There are several causes, the manual will help you determine the cause. If you're not comfortable taking the thing apart, call your appliance repair man...

This means locked rotor. you have a bad motor control unit. take the door off by removing the 4 screws also take the side/front panel off. You will see the motor control board. Do you have a delay wash cycle? If you do set it to delay wash remove the jp4 connector if the unit tumbles on it's own then the motor controller is fine but if it does not then you have a bad motor control board. Check it out and let me know. also there is a fuse on that board if you can locate it and check for continuity that will also help diagnose it. MAKE SURE YOU UNPLUG IT FIRST THOUGH!!!!

select and hold END OF CYCLE SIGNAL for 3 seconds untill the CONTROL LOCKED status
light turns off. The button you need to hold down is under the louder, softer, and off volume
control buttons.

find button with lock emblem underneath hold in for 3-5 sec should release control panel lock may be no good reason but they have been known to lock because they want too remember your dealing with a computer any random signal may cause this if all elese unplug for 20-30 min and retry

You must press in the control lock for a few seconds to disengage it I believe. Try unplugging and replugging the the unit if that doesn't work.

Press and hold 'dry' & 'spin', shd unlock