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Eurovox 5000 pvr

Hi,i cant get it to record,it keeps saying hard drive full or not installed,its in and running i can hear it start up,plz can u help

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Hi, them boxes are very badly designed...
You need to put something on timer then record it,
When it says "Hard drive full or not installed" it means Hard Drive empty...

I think thats the case, phone up the person who you got it off, they will tell you exactly whats wrong with it..

Anyway it needs new software, heres some info about code problem.


go to http://thechatterbox.cc and download the Chatterbox toolbar. Then Downloada program called KeyMaster on there.
For EUROVOX
Press MENU then press the Yellow button
For STARVIEW
Pres MENU then press 1570, go to Nagravision, Either enter provider number (look below) or Select your operator.
Now go to 00, Input Code into "DATA", press OK, Now go back up to 00 and press Right button, to change it to 01, Enter the 01 code in.
Provider ID is as follows,
Before Virgin Media took over, type in what ever code is next to your old supplier..
NTL - 5401
TELEWEST - 5a01
C&W - 5c01

When you find your codes of the Keymaster, you should have Key 00 and 01,
On your screen go to 00 and type the code you got of the internet,
Now do the same for 01,
The codes will change every day until new software is released.
Use the key on the bottom of your screen to type in the Letters.
Keys as of 29/11/2008 (Might have changed by the time you read this)
NTL - 00: CD 11 58 05 EE 96 E7 F3 // 01: EA B7 BF B2 D5 AA 46 AB
C&W - 00: 00 58 8D CF 27 98 04 ED // 01: 2A E0 72 B0 9E 07 9B 5D
TW - 00: 98 B0 BA 52 D3 21 08 B4 // 01: D2 EA 29 B7 B5 52 E9 AD

Posted on Nov 29, 2008

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Euro vox 5000 pvr. problem is when i go to record a program on timer the box tells me its recording and when i go to watch it theres nothing there. but when i pause a program i can just unpause it and its ok so the hard drive is pushed in correctly any one have any clues why it wont let me record or is it broken

Posted on Oct 08, 2009

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First ,unplug power and any other cables,open up box,( warranty will be void by this action), make sure of good connection. look at cicuit board that hard drive connects to make sure it has a good ,tight connection,( On my box c/board was not fully in place,applied slight pressure and hey presto, when all assembled and powered up,working again )
Hope this helps

Posted on Jul 26, 2009

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Hi there you need to record onto the hdd before before the box knows its ther once recorded on the box will pick it up just press record on the remote control

Posted on Jun 18, 2009

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the chances are something has over heated and caused the data on the hard drive to be corrupt so even though it only showing 26% it means the rest of the hard drive has corrupt data and cant be recorder on so you only have 26% of your hard drive left that you can use.

over time this will happen to all dtv recorders its nothing you can do either contact the place that sold it to you or have a look in the book that came with it and contact their customer support and explain whats happening, they will then tell you how to access the service mode and this will allow you to format the hard drive and may solve the problem.

we dont have the service menu details here as its only sagem who hold them and they keep it to themselves as its what their engineers use to reset the system and solve any problems.

it may or may not work but you have got nothing to lose so either take it back to where you bought it from and ask them about an exchange or refund or look in the handbook and call sagem customer service team and ask them how to format the harddrive

also check in the settings that this is turned on: OAD Auto Updates enabled.
make sure it is enabled.

also try doing the following to reset the box it may work but most of the time if the hd drive is corrupt it will need replacing before you can record again
1. Turn off the unit for 5 minutes to cause a full reset.
2. Turn on the PVR with everything attached except the aerial.
3. You will get an Er-09 on the display. On my PVR there was no output on the TV screen whatsoever (totally black screen).
4. Press 'OK' on the remote.
5. The box reboots in standby mode.
after this it should say OAD complete this means the firmware has been updated if it dont do anything then the chances are you have all the latest updates and you hard drive is no good.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

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