Question about Sony HT-DDW790 System
When I switch on my Sony HT-DDW790 Home Theatre System it displays the word "Protect", I have even disconnected all the speakers and I still can't solve the problem. I am getting frustrated......
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Protect error
This is a failure of the power supply or the amp. In either case, this unit is one that the boards are available and should be replaced. The first thing you must determain is which board is bad.
I have been repairing these since they started making them, and can tell you that it is not an easy task to figure out which board is bad. You will need a multimeter, and then know how to use it very well.
Sometimes you can get pointed in the right direction just by knowing what was happening when it went bad.
If the unit was working and you turned it off, then the next time you went to turn it on you started getting the "protect" message in the display, you most likely have a bad power supply board.
If you were listening to the system and it just shut off on you and then when you turned it back on you got the "protect" message, then it is most likely the amplifier board.
There is one more thing to check before you ever buy a board for this unit. If the fan in the back is not turning when you turn the unit on, it may only need a new fan. Lets hope that this is your problem, it is cheap and easy to fix. The other options may be better for you to take it to a service center to properly troubleshoot The boards are a little expensive, but that is what Samsung does with these units, they replace the boards. Most all other audio equipment from all other brands do not even make the boards available.
Check the fan first, if you need the part number let me know, I think I may have a manual to look it up for you. If you want to try and check the boards, I may be able to help a little more, but this is a very difficult thing to do over the internet.
I would appreciate it if you would wait until we are finsihed communicating on this problem before you rate it.
Posted on Jan 22, 2009
If your television has RCA style audio/video output you can use an audio RCA cable (red & white connectors) and simply plug from the 'output' of your television into the auxilliary input on the back of the HT-BD2.
Then select AUX on the HT-BD2 remote, whenever you wish to listen to the television audio.
Posted on Mar 30, 2009
Looks like it is to do with the rear wireless speaker. Now, my problem is over. Its gone. I first turned the reciever on and then turned on the rear speaker wirel less on. No rear chk in problem now. Hope this helps. R.
Posted on Apr 14, 2009
Protect mode will kicking whenever a fault is detected.
Causes that can start protect mode are:
Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.
Bad speaker wiring.
Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.
Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person.
If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation.
Posted on May 04, 2009
Tips for a great answer:
Dec 17, 2012 | Sony HT-DDW740 System
Aug 18, 2010 | Sony HT-DDW790 System
Nov 08, 2009 | Sony HT-6900DP 6.1 Channel DVD Home...
Dec 09, 2008 | Sony Audio Players & Recorders
Nov 24, 2008 | Audio Players & Recorders
Nov 19, 2008 | Samsung HT-TXQ120 Home Theater System...
Oct 07, 2008 | Sony DAV-IS10 System
48 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: