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It depends on what remote you are trying to program to the Sungale DVD2028.
Almost every remote control that is used today can be found at:
Enter the model number of the remote you need codes for in; 2.Search For Downloadable Files. Once you see the remote you are using click on View Details, click on Download File. Find the code for your device and program the universal remote control as indicated by the manufacturer.
Do you have a model number?
here is the link for Sungale support contact;
and here for their DVD player support page;
If you get no luck there then please post back with a model number and I will search elsewhere for you.
awaiting your info :)