Question about RCA M4204 MP3 Player

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Mp3 player not working at all

Did this come with any type of warranty?"

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  • nearonsmiley Dec 18, 2008

    RCA M4204 MP3 Player



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To update the firmware of the M42xx mp3 player click here and download the firmware. start the firmware and when it is runnin plug the M42xx in at the same time holding down the PLAY BUTTON (center) until a white screen with a small computer with a line going to your M42xx is displayed and then release the PLAY button. You can then click on start and the firmware update will complete,,, DO NOT DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....

Posted on Dec 01, 2008


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How long have you owned the unit? With this many features not working it sounds like the unit is defective. If it is under warranty have it repaired/replaced under the manufacturer warranty by contacting the manufacturer. If it's not under warranty just replace it as you can get a comparable mp3 player for about 20$ or less.
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Remove battery for at least one minute, then reinstall battery and try again, if mp3 player still won't play replace battery. If the unit still doesn't work then it must be sent to manufacture for repair if still under warranty. If out of warranty it may be cheaper to purchase a new unit.

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shops don't give warranty on mp3 players more than 2yrs max. and even if it still were in warranty, the warranty would've been void when the player got washed and tumble-dried.

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There are no proprietary batteries for the Philips SA3025 - if it is not working, and it was purchased within 1 year, call Philips and see if you can get an in-warranty repalcement. If you are out of warranty, the spec sheet and manual on this model lists the generic type of battery that you will need:

Battery capacity: 310mAh
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Unidentified problem

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Unfortunately, there is no fix for that type of problem. The unit needs to be replaced. It has a 90 day warranty from the date of purchase. You will need the receipt for warranty replacement.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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1 Answer


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