Question about HP Office Equipment & Supplies

1 Answer

The printer will not pick up a sheet of paper when I try to print. I get the message that there is no paper even though there is.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 51 Answers

What printer do you have?
This problem is caused by "used" pickup rollers, that are the rubber rollers that pickup up the paper. As they cannot pick the paper, you get the message that there is not paper.
You may clean the rollers using a clean cloth with a litlle of alcohol and it should solve your problem.

Posted on Nov 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Polaroid z300 stopped printing pictures and keeps telling me to load it even though there's paper inside. How can I get it to print again?


It could be that the paper supply sensor isn't properly activated, or a new sheet isn't being picked up. Try removing all sheets of paper and inspecting with a flashlight.
I once assisted a frustrated elderly friend with a similar situation, and discovered that a white kleenex tissue had found its way into the paper loading mechanism! Her initial inspection had not detected it because it was camouflaged!
On another occasion, the rubber feed rollers didn't have enough friction to pick up a sheet of paper until they were cleaned with rubbing alcohol.
Good luck!

Dec 25, 2014 | Office Equipment & Supplies

1 Answer

My HP 2600n printer always jams if there is more than one sheet in the paper tray. If there is only one sheet in the tray, it never jams but if there is more than one sheet, the first prints and while its...


Hello ,

The pad of solinoied become teared & only gum left on solenoied by which on the paper picking proces it fix on the base,by which the picking rooler continious mooves & pick another paper & become jam.so clean that path & remove the gum & paste the tape .your problem will be resolved 100%.

jm

Sep 07, 2011 | HP Color LaserJet 2600n Printer

1 Answer

Error message says"out of paper" when paper tray is fully loaded


check and make sure that the paper is in near the rollers enough that it senses the paper and picks it up. try lightly pushing the paper down toward the rollers as it is suppose to pull one sheet through the feeder. hopefully, you didnt pull too hard on getting the 'jammed' paper out that it may have caused a misalignment in the feeder. try assisting the paper, that usually fixes it. hope this helps!

Aug 16, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Paper jam while printing on BROTHER MFC-290C all-in-one


hey

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 03, 2009 | Brother MFC-290C Printer

1 Answer

Load paper


Hi,

To resolve this issue pick one blank sheet and insert it in the tray and try to print self test page. If the printer prints self test page then load the paper properly and try to print. If self test page won't print then check the paper settings.

May 22, 2009 | HP Photosmart 3210 All-In-One InkJet...

2 Answers

HP Office jet Pro L7380 will not pick up paper


Paper feed problems are very common with HP officejet printers but don't panic...

Few things to try..
1. Check that when the printer tries to feed paper the wheel is dropping down and making contact with the paper.

2. Make sure you have not set the paper guides so the paper is too tightly held... try loosening them

3. Watch this little video on how to fan-apart paper and try doing this to get some air in between the paper sheets.. This often resolves many of the problems.

4. Try changing the paper for something a bit coarser or even cheaper as HP printers can be a bit "Fussy" about the paper they will feed best...

Hope that helps...

Mar 12, 2009 | HP Officejet Pro L7380 Laser Printer

2 Answers

Pulled out paper & broke the printer


There is a part of the printer that looks like a roller (sorry I can't remember the name now) but you may know it. It rolls over the papers to pick one at a time and forward that to the printing segment. If you can reach it, try (gently) to adjust it into place (or normal position). It probably rotated half cycle or so when you forced the paper out. It needs to complete the cycle in order to tell that there is paper. I am using experience from laser printers so bear with me. But that's what usually causes such problems after **** occassions.

May 09, 2008 | Canon MX700 Office All-In-One InkJet...

1 Answer

Paper Jam Error Message


I would try to clean the tires with alcohol, it's probably trying to pick up the other sheet but is slipping.

take out the tray and look inside for the pick-up and seperation tires.

 

Oct 06, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Paper not feeding


Is this a top feed - that is paper loaded on top at the back bottom feed from a tray underneath? Top feed take one sheet of paper and gently push it down whilst the printer is trying to grab it. Tray feed - take tray out make sure no paper fragments are in the tracks and find a nail board and gently abrade the pick up rollers.

May 13, 2007 | Brother MFC-620CN All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98608 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...