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who is your provider is it tw or ntl or c&w
it now all virgin but before virgin you can tell by your email adress for example if your email ends in blueyonder .then your provider is tw
codes for tw are
key 00= aa b7 d1 d9 ce 8e 83 af
key 01= 8e 80 d7 ef 44 93 02 2b
To enter the codes: Press "menu" then enter "1570" and a secret menu appears. **MAKE SURE "EMU" IS SET TO "ON"** Selecet "Nagravision" and the codes will appear. At the top select your provider: N*L, EX C*W, CH*&US etc, then in the box below select key 00. Move down to the keys below. Enter the codes by a combination of the number keys on the remote and "Audio", "Pause", red, green, yellow & blue buttons for the letters A to F.
After you have entered keys for 00 press "OK" to save. Go back up and select Key 01. Move back down and enter the codes for 01 then press OK to save.
Press exit & exit again until you get back to the first MENU screen. Press "Installation", select your provider again, go down the menu and press Auto search. This should then find all programs. After the programs have been found press exit & it should say something like saving or updating data. Then you should be able to view your channels again.