Question about Microsoft Xbox 360 Console

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Cant chat to 1 of my freinds on xbox live

I can video chat and normal chat 2 all of my freinds on live it just wont let me chat 2 my best friend it lets me send messages but not chat or video chat

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  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    does he/she have a silver or gold account?


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  • 150 Answers

What is their internet connection speed?

Your friend may not have port forwarding on their home network and the network router filters the Internet NAT redirection...

Setting up a DMZ (Demilitarized Zone) on the router for the Xbox gives it unrestricted access to the internet; also puts your Xbox outside you routers firewall.

DMZ ports have to be programmed manually and the IP address also must be manually entered; The DHCP Automatic IP address puts the Xbox back behind the firewall; just duplicate the automatic DNS Server settings and the Netmask. Then choose a IP address outside the Automatic IP range (e.g. 192.168.1.175)

If that does resolve the issue see if the other Xbox needs a Live Update.

Posted on Nov 28, 2008

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This should solve your problem

For most devices that use NAT, port forwarding is not required to connect to Xbox Live. This is especially true if you use an Xbox Live certified device. Sometimes, you may have to configure port settings on a non Xbox Live certified router or gateway.

If there is a firewall device between the Xbox console and the network device, you may have to configure the firewall to enable communication on specific network ports. If the NAT status in the Network Status area of the Dashboard is "moderate" or "strict," you may have to configure port settings.

The following ports must be available for Xbox Live to operate correctly:
� UDP 88
� UDP 3074
� TCP 3074

To open the ports on your router see this handy website here,

http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

which gives you a step by step guide.

Before opening the ports you must give your Xbox 360 a static IP address (manual) be sure to use an IP address that no other item on your network is using and is fairly high up in your range, for example if your router's address is 192.168.0.1 then you should use something like 192.168.10 for your Xbox 360.

You can also enable DMZ (Demilitarized Zone) on your router, which will open up all the ports to your Xbox 360, however NEVER use this on a PC's IP, see your router's manual on how to do this.

Once the correct ports are open for your Xbox 360, then your NAT should say open.

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please rate this solution

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