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There is heat but clothes not drying

Hotpoint CTD00 dryer. When I put clothes in, there is heat but the clothes do not dry, even after 2 hours. Someone said that there is a small hole beside the intermediate tank at the rear. I have taken the cover off the tank but cannot find a hole that is blocked. or where water would come in.

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Hi/
Re you dryer problem.
Make sure the filter is clean.
Make sure the water container is fully emptied.
Make sure the condenser is clean.
Make sure the empty water light is not on.
Make sure the temp setting is correct for what you are drying.
Make sure the air intake grill or rear vents are not obstructed.
Make sure the clothes are not to wet.
Make sure the dryer is not overloaded.
If you check all these points and it still takes a long time to dry, then you are going to have investigate further.
Please leave feedback.
Thanks.

Posted on Nov 29, 2008

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Got this sorted by a friend who used to be a washer reapir man.
At the back of the machine in the bottom right corner, open the grey bax and lift eh inside out to reveal the secondary tank. Make sure this is grime free. Now in the bottom left of this tank, at the back you will see a small flat slot. You will need something like a cable tie or what I used, which was the strapping that goes round cardboard boxes. Make sure this is complteley free of any blockage (fluff etc). Once you are happy with this, replace the housing and clip the box back on.
Now round the fron of the machine, remove the condensor unit and reach, with your arm into the hole that it came out of. Try and make sure that there is no dirt at the back. Mind this is a bit of a squeeze as there is a long plastic pin that sticks up in the middle at the back.
After that, remove the screws from the condensor unit and remove the front plate. I tried this myself and couldnt do it, but my friend managed with a bit of brute force. This is where you may find your problem. Mine was completel clogged up with nearly 3 years of fluff. I had cleaned (or so I thought) the condensor many times but I obviously hadnt done it right. You will need to carefully get a knife and hard flat object and remove any blockage from this while running it under a tap or shower. Once this is done. Replace the front and put screws back in. Replace condensor into its housing and you should now have a working dryer. Mine works like new now.
Apparently, if this does not recify the problem, it will most likely be a new pump thats needed.

I hope this helps someone.

Posted on Nov 29, 2008

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