Question about Westinghouse WRS3R3EW 33" 22.6 Cu. Ft. Side-by-Side Refrigerator w/ Plastic Freezer Basket, 4-Button...

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Water and Ice does not work. Ice dispenser does not even turn.

Is there some sort of motor that lets the Ice dispenser and water work? Neither one works now. They both just stopped working. I don't think it's a frozen water tube because the Ice Dispenser does not turn and dispense the ice.

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Re: Water and Ice does not work. Ice dispenser does not...

There is a motor that turns the auger for ice at the door but it has nothing to do with the water at the door. If you are sure the water line at the door isn't frozen then I'd suspect the control board isn't working (no power to the motor or the water solenoid valve). These diagrams may help you see what's inside so you can look deeper into the issue. If you can, try turning the ice auger by hand (dump all the ice out first). Also check that melted ice didn't re-freeze and bind up the auger, etc. If you can leave the fridge off a day with the freezer door open that would melt any frozen water line, just to be sure that's not the problem.

Posted on Jan 14, 2007

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