How bout when you are copying a document, is it not printing the whole documents as well? Pls try to print a nozzle check
Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head.
1. Make sure that the machine is turned on, open the Front Feeder, and extend the Output Paper Support.
2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3. Press the Paper Feed Switch to select the paper source where you have loaded paper.
4. Print the nozzle check pattern.
(1) Press the Menu button.
(2) Use the
button to select Maintenance/settings, then press the <OK> button.
The Maintenance/settings screen is displayed.
(3) Use the
button to select Maintenance, then press the <OK> button.
The Maintenance screen is displayed.
(4) Use the
button to select Nozzle check and then press the <OK> button.
(5) Use the
button to select Yes and then press the <OK> button.
The nozzle check pattern is printed, and the pattern confirmation screens are displayed alternately.
If that didn't printer correctly run some deep cleaning.
Perform this steps when you have a good printout from copying.
If not then chances are you need to replace the print head...If your printer is still under warranty
You may resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location
) , or,
toll-free technical support, please call 1 (800) 828-4040 during
regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.
EST, excluding holidays).
If your printer is no longer under warranty
technical support, please call 1 (800) 828-4040 during regular business
hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding
holidays). Pay for support is required on all units outside their
original warranty, unless covered by a Canon Extended Service Plan. If
it is determined that the problem you are experiencing is due to a
failure of the printer's hardware, the pay for support charge will be
canceled. If your out of warranty printer is determined to have a
hardware problem, you have the option to purchase, at discounted
pricing and free next business day shipping , a new or refurbished
product from our current product line, which includes units with
Canon?s new ChromaLife inks, PIXMA Technology, and a limited
- You may purchase a print head* through an Authorized Service Facility ( Find a Service Location)
, or by calling 1-800-828-4040 between 8:00 a.m. and 12:00 a.m.
midnight, EST, Monday through Sunday. When calling, speak the phrase
"order parts" when the speech routing system asks the reason for your
call. You will immediately be routed to the Parts Desk for assistance.
Be sure to have your model number (MP510) or part number (QY6-0070-000)
ready for the sales person.
* Please be aware that a print head may not correct the issue and the part is not returnable.