Question about Dell 924 All-in-One InkJet Printer

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Refilled black ink before it ran out-now can use at all

I filled my black ink cartridge on my dell 924 for the first time.Ink levels were showing up as 7%,after i installed re-filled cartridge-ink low warning still on after a few copies ,cannot check "PRINT IN BLACK" on preference site .how do I reset-Everone has this problem w/Dell I can't find straigt answer.I unplugged and reinstalled,no luck.I don't dare fool w/registry-can anyone help or do i just send dell $100 for new cartridges-Thanks-Dve

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Re: refilled black ink before it ran out-now can use at...

After hours of reading about this I finally found the solution. This will NOT reset your levels but you will be able to print without being told you have empty levels.

Start, Control Panel, then Printers and Faxes.
On the next screen, Right click on your printer then on Printing Preferences. Now select the Advanced tab.

Near the bottom left, you will see more options. Click that and then Appearance. Check NEVER display printing status and make sure under Complete-A-Print, all is unchecked. Click OK at the bottom.

You can print without the stupid messages coming up. Dells printer ink cartridges have a computer chip in them and the refurbished ink does not which causes these error messages telling you your ink cartridges are empty.

Posted on Nov 13, 2009

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Re: refilled black ink before it ran out-now can use at...

After refilling a Dell cartridge the ink level indicators will no longer work. The printer should still print, unless the cartridge head is also burned out. The ink level indicators will only work if the cartridge is a new Dell cartridge, not a refill, as this resets the ink level indicator to read full again (smart chips are on these cartridges. Also there is some speculation that an expiry date is also in the smart chip rendering the cartridge in opperable, wheather this is fact, has yet to be determined. Ink In A Wink

Posted on Jan 26, 2007

Re: refilled black ink before it ran out-now can use at...

Good solution

Posted on Nov 02, 2007

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1 Answer

Printer doesn't revognize new ink cartridge

Are you using Dell Series 5 ink cartridges? Dell Series 5 ink cartridges have a cartridge that cannot be reset.

Article on refilling Dell ink cartridges

It's possible to get a bad Dell Series 5 ink cartridge. Return to place of purchase for a replacement.


May 24, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

My black ink wont work.

refill of cartridge several times is not that advisable. time comes that ur cartridge will be damaged. possibility of damaged:
1. the circuit itself in the cartridge might be broken
2. overload of ink.

1. replace a new one or secure other cartridge w/ same spec of ur current cartridge.

Apr 08, 2010 | Dell 924 All-in-One InkJet Printer

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Refill instructions for a Dell Series 5 ink

Cartridge World stores can refill these cartridges for you.

Oct 23, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 926 injection refill kit didnt work

The ink your purchased is likely a cheap watered down version of what your printer is meant to take. You may notice that the ink smears when you rub the page directly after printing. Why you chose to use the blue and red ink to make black blows my mind. These refill kits are insanely cheap and buying the black could not have been much more. Not using black ink in the black cartridge would explain why your print is faded. Also, there is no way to reset the ink levels on this type of cartridge. As long as the printer still prints, just ignore the ink level indicator and print until the ink runs dry. I recommend Cartridge World for ink refills because they use high quality ink to manufacturer specified volumes while still saving you money.

Feb 05, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

924 says that black ink cartridge not installed

Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 inject

Use only original cartridges and not generic/refilled ones. I think that is the source and answer to your problem ;)

May 15, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Problem with Dell ink jet refill....

Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.

Apr 24, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924 printer problem with black cartridge

Dell printers donnot seem to work on refilled cartridges. Do buy new cartridges to fix the issue

Apr 08, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Ink cartridge levels

If you refill your own ink cartridges the instructions tell you to ignore the low ink messages, so that should not prevent it from printing.

Mar 23, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Low warning annoying me

Dell's proprietary grip on its printers causes this message to appear with any non-Dell or refilled cartridge. The messages/ink filled levels will only be reset if you buy a new Dell ink cartridge or have a way to update their encoding strip.

The good news is that you can still use refilled cartridges just minimize the level warnings to the task bar and ignore them when they come up. Everything should still print fine.

Nov 29, 2007 | Dell 924 All-in-One InkJet Printer

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