I BOUGHT DVD/CD ROM WHICH WAS FIXED ON MY LAPTOP BUT THE LAPTOP COULDN'T ACCESS IT. I NOW GO TO MY DEVICE MANAGER AND IT SHOWS THAT THE DEVICE IS LOOKING FOR THE DRIVER AND I DON'T KNOW WERE TO DOWNLOAD THE DRIVER. PLS. HELP. JOSHUA P. JAWA

i think deleting the upper filters and lowers filters will resolve your problem.
Follow these steps :

dows XP loadTOCNode(3, 'moreinformation');

1. Click Start, and then click Control Panel.
2. Click System and Maintenance, and then click System,
3. On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
5. When you are prompted to confirm that you want to remove the device, click OK.
6. Restart the computer.

After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem. loadTOCNode(3, 'moreinformation'); Now try to play or access a CD or DVD.

If you can play or access a CD or DVD, you are finished with this article.

If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem.

Windows Vista loadTOCNode(3, 'moreinformation');

1. Click Start Collapse this imageExpand this image , and then click Control Panel.
2. Click System and Maintenance, click System, and then click Device Manager.
   
   Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
   
   Collapse this imageExpand this image If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
4. When you are prompted to confirm that you want to remove the device, click OK.
5. Restart the computer.

After the computer restarts, the drivers will be automatically installed.

Windows 7 loadTOCNode(3, 'moreinformation');

1. Click Start Collapse this imageExpand this image , and then click Control Panel.
2. Click System and Security, click System, and then click Device Manager.
   
   Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
   
   Collapse this imageExpand this image If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
4. When you are prompted to confirm that you want to remove the device, click OK.
5. Restart the computer.

After the computer restarts, the drivers will be automatically installed

In answer to your question. No, you can not use DVD's on that player.
This TEAC CD-224E CD player is only good for viewing CD's and Cd's only.

Give this a whirl:
CD-Rom stops working. After checking device manager you find an exclamation mark on the drive. It doesn't mean the drive is dead. It could be an upperfilter or lowerfilter registry issue that is keeping you from accessing the cd drive.

This fix worked for my client:
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

Also, try this fix from microsoft.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41.

Try this before replacing the drive and remember that you may have to reinstall some burning software.

hi frnd...
try finding out the name of Ur DVD rom.. it will be available in the DEVICE MANAGER.. to access device manager just type DEVMGMT.MSC in RUN option... once u have located the name of the DVD drive .. just go to the DVD drive vendors site and download the firmware of the dvd drive and instal it and restart ur system it will work fine.. while installing the firmware the LED on the drive blinks...

See if it gets listed in Device Manager. You can access this from Start->Control panel->System->Hardware->Device Manager.
If it gets listed with some error tag, try uninstalling & then Scan for new hardware

The yellow exclamation point in the device manager means there is a problem with the drive. It could something as simple as installing a driver for the drive or it could be that the drive is bad. Hope this helps & please rate my answer. Thanks.

try to run a repair on your OS. What happened there was that your virtual cd software replaced some default drivers from the OS.


Hope this helps.

Check it from Device manager;

Right Click my computer. Go to properties.Hardware tab; Device manager; See under device manager ! any yello sign; ETC;


If you could not find any alternate Best Solution is try replacing CD DVD Rom
Regards
Rafique

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

I can't find much information on this model from the web-site, so I'll make a few generic guesses. http://www.benq.us/support/downloads/downloads.cfm?product=598 Can you see the DVD drive in the Device Manager? To access the Device Manager, right click on My Computer and select Manage. Select Device Manager from the Computer Management window. Do you see the optical drive under DVD/CD-ROM drives? If you do, then try putting a different CD or DVD in the drive. If you do not, then try shutting the laptop off, ejecting the drive from the laptop and then re-seating it in the laptop. This of course will only work if the drive is modular, which most laptops in the last few years have. Power the laptop back on and check the device manager again. If you still can't see it, then there are two possibilities. 1) The CD/DVD drive is bad. 2) The connection on the motherboard is bad for the CD/DVD drive In either case, both motherboards and cd/dvd drives are customized in laptops for every vendor, so you will have to contact yours in order to get a replacement. http://www.benq.us/support/contact/index.cfm?region=78&query=4