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My pc cannot install microsoft word and the vga card( Via chrome9 hc igp family and the dvd/cd rom is not working but on checking the device driver manager it reads that the device is working properly,pls what can i do?

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Many dvd roms require manufacturers software or third paty like nero to use dvd player, the computer just recognizes it as a cd rom. if not, you still may need 3rd party dvd playback software, if your computer is pre-vista.

as far as microsoft word not loading, that is very unusual. do you have a via processor, the microcode may not be compatible, but i wont really be able to make an educated guess without knowing wht kind of error message u get.

Posted on Nov 28, 2008

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