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OK, So according to you the phone just enables Loud Speaker not the Normal Voice Output Jack. But First, I want to tell you that a phone has different output jacks for the Earpeice ( the normal Speaker ) and for the Loud Speaker. If the phone is enabling the Loud Speaker only then its obvious that the Phone's is not being able to initiate the Normal Voice Output Jack. Thus my advice is to take it to a Service Center and get the Earpeice Changed or if possible, repaired.
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first check your setting and audio then after check profiles go 2 general f nothing happen
open your cp then check the buzzer way our the speakers ways then clean it up after if still not ok
try 2 change a buzzer our a speaker. many ways 2 repair audio probz. thats all frnd