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I have a new HL-2140 laser mono printer. I've installed and it shows as the default printer online in printers and faxes, but will not print.I can get test page straight from the printer ,but not from my pc I have XP professional

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  • Christoffer Jakobsen
    Christoffer Jakobsen May 11, 2010

    that is the connetion input( USB, parallel port?)

    also check that the driver fits.

  • Simon Kelly
    Simon Kelly May 11, 2010

    In printers and faxes, right click on the device, hit properties, and hit test print - do you get anything? (or is that what you meant before??)
    If yes, then it is fine.
    If no, download the latest driverhttp://welcome.solutions.brother.com/bsc...
    and install it. Then re-connect your device and try this again.

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  • 18 Answers

Run antivirus,restart . problem is tht ur print spooler service hangs.

Posted on Nov 28, 2008

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If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

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1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

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pls rate as fixya if helpful! thanks!

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Printing


"cannot give suggestions to that question"

how helpfull is that statement to you !!.

help us to help you ,give more info please

Terry

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