Question about Vivitar ViviCam 4345 Digital Camera

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Lens error when ever i want to switch on my camera it says on the screen "lens error" in the middle and sometimes if i am lucky it will evetually work but afterwards when i want to switch it off and put the camera on again it comes up with "lens error" PLEASE PLEASE help me solve this problem!!! :)

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Re: Lens error

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

Posted on Feb 22, 2010

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My Panasonic lumix camera model DMC-ZS5 is stuck with the lens out and the screen reads system error (focus). How can I reset it?

To avoid damage, most cameras with retractable lens, will shut down, when while the lens should move (in or out) something is obstructing the movement. That can be a hand in the wrong place, or just a purse, just anything.
If this happens, you should switch of the camera. Then remove the battery, giving the camera a restart after you reinsert the battery (same as a cold boot from a computer)
When after reinserting the battery, the lens returns to the normal place, you are lucky.
If it does not move, it could be a serious mechanical problem occurred, like something broke in the lens barrel, or the lens motor is defect.
Just try what I told, and lat us hope after that you never see this problem.


Mar 02, 2014 | Digital Cameras


What is the solution if the camera lens doesn't retract?

There are lot of reasons, for the camera lens to stop working. Here are some of the examples.
  • You dropped the camera down.
  • You stopped the lens from retracting by holding or pressing it down.
The result of such impacts, stops the whole lens array from working.
The solution is simple,

Tap the camera after you switch it on.(Usually an error message is displaced as "Lens Error" or "Please Switch off and on the camera again" depending on the manufacturer). If the lens retract then, you are the lucky person in the world.


Please take it to the nearest service center.(e.g Sony, Kodak, Canon)
The repair personnel will analyze the damage and let you know the estimation to repair the damage.It costs almost 90$ to replace the whole lens array.

I believe this tip has helped you lot.please rate my tip as helpful.
regards, Venu.....

on Feb 16, 2010 | Digital Cameras

1 Answer

Lens error

You can send this to manufacture and they will repair it for $50.
Unless you get lucky enough to find parts on ebay, let me know.

Aug 28, 2009 | Nikon COOLPIX L20 Digital Camera

1 Answer

Lens error

you should have dropped your camera down. try tapping the device when the message pops up. if it works then you are lucky if no then take it to a service centre to get it done. it costs about 60$

Aug 04, 2009 | Nikon Coolpix 3200 Digital Camera

1 Answer

Hi-- my canon SX110 won't switch on properly. it keeps telling me there's a lens error and to restart. when this has happened in the past, i've just switched it off and then on again and it's worked. not...

Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Jul 16, 2009 | Canon PowerShot SX110 IS Digital Camera

3 Answers

Canon SC100 Lens Error

I have a 3 year old Canon PowerShot SX100 IS. While testing an external battery power supply I built, the external power connector pulled out while the lens barrel was extending just after I turned on the camera. Power to the camera was lost before the lens barrel fully extended and wouldn't reset when I repowered the camera. The dreaded error message "Lens error, restart camera" appeared and the camera shut down. I restarted the camera over and over and over again but the lens wouldn't reset. I was extremely lucky to find the information here and read various fixes. I didn't want to take the camera apart so I tried various fixes others have successfully used. I first tried smacking the bottom of the camera hard with the palm of my hand just after pushing the on/off button but that didn't work. The one which worked was smacking the camera on the side immediately after I pushed the on/off button. I smacked it quite hard twice with the palm of my hand then, suddenly, the lens barrel began to move and the lens reset itself back to its starting position. Thanks to everyone who has posted here!

Apr 07, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Cannon A70 lens stuck in middle causing it to keep powering off

The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but if the camera is out of warranty they're worth a try:

May 06, 2008 | Canon PowerShot A70 Digital Camera

1 Answer

Not responding

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try:

Nov 14, 2007 | Canon PowerShot A530 Digital Camera

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