Question about GE Profile JB968SHSS Electric Kitchen Range
Just got the oven and the burners work fine , but the oven and display do not light up or work. I had to change the outlet from a 3 prong to the new 4 prong. Do I have it hooked up wrong? Would that cause this to happen? From my wall, I have a ground, black, and red wire. I hooked it up the way home depot said, but it doesn't work.
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Posted on Jan 02, 2017
SOURCE: Oven, Broiler inopperable
Sandwich, is it your bake or broil thats not working? You have two ignitors, one for bake and broil. One of them is your culprit. This is not a hard job. The post header says broil not working so the part number for that is WB13K0003. Bake ignitor is WB13K0004. To get at the bake ignitor you have to remove the oven bottom inside panel, remove the flame spreader (both easy). The click you are hearing is the board relay sending power to the ignitor. The ignitor has to draw so many amps to open the gas valve. The oven is pilotless. Catriver..post back.
Posted on Apr 21, 2007
SOURCE: Oven not lighting
Hi The gas valve will not open until the ignitor pulls enough amps around 3.2 . so from the infromation you wroke you may need a new ignitor..let me know what you can find out..
Posted on Sep 03, 2007
SOURCE: My oven won't heat
First you will need to verify if the igniter is coming on for the oven burner when the oven is turned on. You will need to remove the oven bottom cover. There is usually two screws at the back bottom of the oven compartment that holds the bottom on. If there are no screws then it should just lift out. You may need to slide the bottom away from you then lift from the back. You will need to remove the oven racks to make enough room to lif the bottom out. Once removed you should be able to see the burner(you may also need to remove a heat spreader on the burner). Now turn on the oven and watch for the hot surface igniter to start to glow. If it does then you will need to make sure the gas orfice and venturri for the burner are not plugged with debris. You can use a small can of compressed air to try and dislodge any debris. Then give the oven gas valve a light tap with a screwdriver or a wrench. Oven gas valve is usually located at the bottom of the oven. Remove the bottom storage compartment to reach it. If you tap it and the burner comes on there may have just been debris in the valve and you may have cleared it. Then turn the oven off and back on completely several times. If the burner comes back on you should be ok if it does not then it could be a weak hot surface igniter or a bad olven gas control valve. Now going back to the start if the igniter does not come on you will need to verify if the igniter is getting voltage. If it is then test the igniter with a ohm meter. The reading should usually be between 500 to 700 ohms. A common problem with hot surface igniters is that they will crack. Examine the igniter for any visible cracks. If the igniter is not getting voltage then you will need to verify that all wires are properly connected and none have come loose. Look for any melted wires from the self cleaning process. You may need to dis-assemble the back of the range to see if any wires have come loose or melted. Now I need to stress to you that safety is important. Be very careful performing these procedures. You can get shocked or possible burned.
Posted on Oct 06, 2009
Did you hear a "pop" or smell like something was burning? Sounds like old oven could have been 3 phase, and you new oven single phase, Check the power requirements for oven and see what kind of power you are supplying it with.
Posted on Apr 01, 2010
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